Cynthia Macdonald Email and Phone Number

• Responsible for sales and service of graduation regalia to 500+ high schools, school district offices, and Colleges in Ontario between Mississauga and Windsor traveling to the schools.• Established loyal relationships and communicated with school administration, and school district officials to best facilitate their graduation making life time memories and academic traditions for the school, the graduate and their families.• Implemented strategies for increased sales, logistics for spring graduation deliveries, overseeing on site during commencement distribution services where needed, hiring and supervising a seasonal staff when required.• Key focus on providing excellent service, and increasing KPI’s

Managed and trained over 350 independent representatives in Stoney Creek Niagara district by providing coaching, training and recognition to increase sales ● Conducted monthly sales meetings, bi¬weekly leadership meetings and weekly coffee chats for opportunity events and secured locations to set up and run an Avon vendor events to facilitate recruiting such as trade shows, fairs and conferences. ● Responsible to achieve goals for KPI’s in sales, recruiting, growth, and to minimize loss by keeping representatives motivated and engaged in their business. ●Achieved incentive trip, in half of the time that it required during the incentive earning period.

Managed and trained over 350 independent representatives in Stoney Creek Niagara district by providing coaching, training and recognition to increase sales ● Conducted monthly sales meetings, bi¬weekly leadership meetings and weekly coffee chats for opportunity events and secured locations to set up and run an Avon vendor events to facilitate recruiting such as trade shows, fairs and conferences. ● Responsible to achieve goals for KPI’s in sales, recruiting, growth, and to minimize loss by keeping representatives motivated and engaged in their business. ● achieved incentive trips, in half of the time that it took other managers to achieve same incentive.

-Worked one on one with a special needs children in grade one and grade five.-Modified the curriculum to meet strengths and developmental needs-Used many constructivist techniques help increase learning, and provide the student with a sense of inclusion-Worked closely, communicating with the classroom teachers and parents to promote a safe environment where the student learns and feels like they belong.-Substitute teacher in the elementary grades teaching groups of approximately 20 students, using effective classroom management strategies

● Operated a home based business with sales of over $150,000 per year ● Trained and motivated and managed an independent sales team of approximately 50 consultants ● Created training for and facilitated monthly sales meetings, that included small group training ● Developed client relationships through effective calling techniques to become a solution provider. ● Utilized time management strategies, and creativity to meet goals. ● Achieved incentive trips, and many other incentives.

Responsible for sales and service of all personal banking services. Supervised employeestrained and coached them to achieve their sales goals. Worked effectively with themanagement team do devise strategies to assist the branch in fostering a positive andproductive work environment. Facilitated meetings to communicate those strategies to allbranch employees. Exceeded sales goals each year in mortgages andinvestments, as a Personal Banking Officer. Created customer loyalty with athorough plan for developing relationships and showing clients the benefits to fullservice banking.