Cynthia Mcgrath

Cynthia Mcgrath Email and Phone Number

Customer Satisfaction Manager - Federal at Hewlett Packard Enterprise @ Hewlett Packard Enterprise
san jose, california, united states
Cynthia Mcgrath's Location
Massachusetts, United States, United States
Cynthia Mcgrath's Contact Details

Cynthia Mcgrath personal email

n/a

Cynthia Mcgrath phone numbers

About Cynthia Mcgrath

Highly motivated Sales Professional, recognized as team player with strong expertise in the complex sale and customer focused. Energetic and upbeat, builds strong relationships and drives consistent resultsRecipient of 2008 Presidents Club for high achievement and December 2012 “Caught In the Act” highest level achievement for posting additional revenue back to the channel

Cynthia Mcgrath's Current Company Details
Hewlett Packard Enterprise

Hewlett Packard Enterprise

View
Customer Satisfaction Manager - Federal at Hewlett Packard Enterprise
san jose, california, united states
Website:
hpe.com
Employees:
208808
Cynthia Mcgrath Work Experience Details
  • Hewlett Packard Enterprise
    Customer Satisfaction Manager - Federal
    Hewlett Packard Enterprise Oct 2018 - Present
  • Arrow Electronics
    Contract Manager
    Arrow Electronics Mar 2014 - Nov 2016
    Greater Boston Area
    Manage service contracts from start of receipt of the purchase order from the reseller to completion and invoicing, communicate back to the reseller with completion status.Work with IBM and Lenovo on completion of sales credits back to reseller and other support issues. Process credits as needed and disputes.Manage new hardware/software install orders after sales submits PO.Manage scheduled billingsWeekly calls with resellers to discuss open activitiesWork with inside sales team, renewal reps to ensure customer satisfaction from receipt of PO to end of service contract including processing contract changes, credits/rebills.Reseller base of 20Work end of month closures/quarter end closures to meet company goalsContract Manager of the month August 2015
  • Arrow Electronics
    Inside Sales Acct. Mgr
    Arrow Electronics May 2006 - Feb 2014
    Inside Services Account Manager, supporitng mutliple Federal and Commerical account Resellers, responsible for annuity based business as well as after point of sale support service for Oracle platform. Daily customer support activities including problem solving, escalations, provide support quotes, forecasting and follow up calls with the Vendor to assist the reseller in winning new business and maintain existing business.
  • Hewlett-Packard Enterprise Services
    Services Rep
    Hewlett-Packard Enterprise Services Feb 2000 - Dec 2006
    Call center services support, supporting the inside sales team, customers and resllers with service quotes, part numbers, HP business rules. Provided new hire training on HP Services. Recipient of GoldQuest 2002 for sales achievement
  • Digital Equipment Corp / Compaq
    Various
    Digital Equipment Corp / Compaq 1990 - 2000
    Marlboro Ma, Alpharetta Ga
    Administrative assistance, Project Manager, ServiceCenter Manager.

Cynthia Mcgrath Skills

Solution Selling Channel Partners Channel Salesforce.com Enterprise Software Account Management Direct Sales Sales Process Cloud Computing Sales Enablement Saas Storage Managed Services Sales Operations Software Industry Channel Sales Data Center Professional Services Sales

Cynthia Mcgrath Education Details

Frequently Asked Questions about Cynthia Mcgrath

What company does Cynthia Mcgrath work for?

Cynthia Mcgrath works for Hewlett Packard Enterprise

What is Cynthia Mcgrath's role at the current company?

Cynthia Mcgrath's current role is Customer Satisfaction Manager - Federal at Hewlett Packard Enterprise.

What is Cynthia Mcgrath's email address?

Cynthia Mcgrath's email address is cy****@****row.com

What is Cynthia Mcgrath's direct phone number?

Cynthia Mcgrath's direct phone number is (770)-623*****

What schools did Cynthia Mcgrath attend?

Cynthia Mcgrath attended Fisher College.

What skills is Cynthia Mcgrath known for?

Cynthia Mcgrath has skills like Solution Selling, Channel Partners, Channel, Salesforce.com, Enterprise Software, Account Management, Direct Sales, Sales Process, Cloud Computing, Sales Enablement, Saas, Storage.

Who are Cynthia Mcgrath's colleagues?

Cynthia Mcgrath's colleagues are Paulo (Dso), Pavankumarreddy Sure, Shruti Bathia, Daniel Knowles, Yi Chin Chiang, Isabel Esquivel, Vivek Rautela.

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