Providing CompTIA (ITF+, A+) Information Technology (IT) training to military veterans, their spouses and young adults from underserved communities.

Teaching and developing course curriculum for underserved adult students (ITF+, Network+, Scrum Master).

Supported the US Labor Department’s $100m+ America's Promise Grant providing short-term, intensive, project-based learning in IT subjects (ITF+, A+, & CCNA) with a strong alignment to workforce needs. Reviewed latest certification testing syllabus with students to verify precise technical requirements for specific vendor such as Cisco and CompTIA. Defined program-level goals and resource plans in coordination with students and course instructors. Collaborated on material regarding certification readiness with students. Targeted and tutored to improve students subject matter knowledge and understanding utilizing varying styles and approaches reflecting an understanding and acceptance of the role of culture in a diverse, multicultural workplace. Standardized student progress and course data through database creation to reduce wasted and redundant effort across multidisciplinary teams.