CALIFORNIA INSTITUTE OF TECHNOLOGY (CALTECH/JPL), PASADENA, CAAs part of the university’s staff of 3,900 employees, with a ranking of 4th in Higher EducationWorld University and 7th by Forbes America’s Top Colleges, I oversee the on-boarding of over900 research students from all over the world that are placed throughout the university’slaboratories including Nasa’s Jet Propulsion Laboratory (JPL) managed by Caltech. Instrumental in the recruitment, selection and on-boarding process of research students. Act as liaison between students, faculty and internal departments. Generate documentation for student visas to be filed with governmental agencies. Ensure compliance of hiring practices, including but not limited to, acceptance letters, I-9s, W2s, required notices and benefits & compensation packet. Provide an excellent on-boarding experience by conducting the orientation process and guiding students throughout their tenure. Foster high engagement with the university’s faculty programs by managing the social media accounts (Facebook, Instagram and YouTube) and other communication channels: newsletters, fliers and event invitations. Developed and designed the department’s websites attaining high SEO from our targeted audience. Monitor websites and social media analytics and adjust content accordingly. Provide administrative support to the department with office operations, materials preparation, management of records and coordination of events. Respond to program inquiries promptly and ensure faculty is equipped with information to facilitate a mentorship relationship with students.

Supported a team of physicists and engineers with the development of telescopes and space orbiting cameras by managing the administrative needs of the department: maintaining equipment inventory, calendar management, university provided housing and observatory reservations as well as travel arrangements. Supervised the department’s financials by reconciling all expenses (travel reimbursements, equipment orders, credit cards, vendor invoices, and payroll) in accordance with the allocated budgets. Conducted monthly accountability budget reports for the finance department review. Drafted justification letters for equipment exceeding budget and for new employee requisitions. Served as payroll timekeeper for the department: approved timecards, made corrections/adjustments to time sheets, monitored absences, vacation time, and overtime.

HUNTINGTON MEMORIAL HOSPITAL, PASADENA, CAWorking under a high level of urgency, impacted the operations of a 636-bed hospital bykeeping the Directors of Human Capital and Total Rewards on track with strategic initiatives,budgets and projects, aimed to support the hospital’s strategic plan, while also serving asoperational support to their direct reports, (five managers in the areas of benefits, recruitment,employee relations, training and payroll) thereby supporting a workforce of over 3,300employees.Supported HR leadership with over $5 million worth of budget planning. Tallied projected expenses to generate an accurate budget forecast. Processed all expenses for the department and maintained records of budget reductions. Submitted justification statements for new expense approval to committee. Monitored and analyzed the monthly budget reports for each manager. Researched discrepancies and provided explanation to managers/directors. Spearheaded a compensation analysis of most in-house job functions as a strategy to discourage union organization. Evaluated compensation companies for market data benchmarking, made recommendations to directors on company selection. Conducted focus groups with department heads to collect data, revise/standardize job descriptions, pay rates and generated departmental compensation analyses, reports and calculations for rate increases. Acted as liaison between vendor and internal management. Communicated with C-suite leaders on progress. Instrumental in implementing final compensation plan resulting in the hospital remaining union free! Partnered with division managers to update policies and integrating them into the employee handbook. Submitted policy changes to committee for review in accordance with accreditation compliance requirements. Supported the recruitment team with background checks clearance and new hire forms. Coordinated and facilitated employee orientations of groups of up to 45 new employees.

Mitigated worker’s compensation related claims and injuries for the hospital as well as local employers contracting with the clinic, including the Fire Department. Handled the timely completion of the Worker’s Compensation forms. Assessed patients’ injuries, took vitals, and triaged for appropriate treatment, first aid or medical intervention. Oversaw the workers’ compensation insurance billing cycle to ensure maximum reimbursement according to contracts/regulations. Handled collections, accounts payable/receivable, co-pays, invoice payments, refunds, and adjustments. Proactively conducted audits on reimbursements and insurance contracts. Maintained accurate records of all transactions supporting compliance with billing procedures. Administered background checks for new hires including physical examinations per essential job duties, drug testing, and tuberculosis tests. Built and maintained positive relationships with local employers and their representatives. Conducted testing, vaccinations, and assessments at employers’ worksites as requested. Supported nurses with annual influenza vaccination for all hospital employees, N-95 mask fit testing, fitness for duty assessments and other clinical procedures.