Cynthia Sandoval Email and Phone Number

I provide complex HR administrative support to the US Talent Acquisition team. I successfully support high-volume interview scheduling activities to ensure a positive customer and candidate experience.• Provide a high level of customer service and administrative support to coordinate interview schedules with candidates and hiring teams including the majority of travel• Attention to urgency, discretion to confidently, clear understanding/willingness to go the extra mile when needed• Assist with training new team members and creating training material• Backing with managing the interview scheduling inbox to distribute to the team• Stay informed and up to date on requirements and ensure compliance guidelines are followed• Utilize applicant tracking system Success Factors (ATS)• Focus on attention to detail, solution-oriented, and manage priorities in a high-volume setting• Answer complex functional questions that may require additional research and follow-up• Work with integrity, maintain confidentiality, use appropriate discretion, adaptability, and collaboration • Support team with Job Fairs• Helped update term dates in LawLogix • Continuously requesting additional responsibilities

• Provided centralized human resource administrative support with case management tracking across Employee Relations for US operation sites.• Primarily responsible for case management tracking from intake through close of case with employees.• Collaborated closely across the Human Resources function and key business partners to ensure transactions are processed accurately and timely.• Maintained regular contact with employees that have open cases.• Identified and coordinate internal actions with key partners based on case status.• Communicated effectively (verbal and written) with employees and key partners to ensure clear understanding of case status.• Able to maintain accurate and detailed notes with a strong emphasis on data integrity and confidentiality.• Strong organizational skills to manage case loads• Performed a variety of complex or technical-advanced administrative and clerical duties.• Worked involves obtaining or providing information or data on matters of moderate importance to the function of the department or which may be of sensitive nature.

I performed as a key partner within the P&S Talent Acquisition team. Essential interaction to BAE Systems commitment to provide the best candidate experience possible. I coordinated all phases of phone and onsite interviews with candidates; including travel request, candidate communication, hiring team coordination and confirmation. I utilized my critical, effective communication and organizational skills as a liaison between the recruiters, hiring managers, executive assistants and candidates. Provided onsite coordination of recruiting activities as requiredMaintained accurate candidate statues in ATS SystemResponded to general recruiting inquiries (statuses of applications, general recruitment process info)Performed additional duties as assigned by Supervisor

Executed a full range of buying operations, ensuring 100% accuracy and compliance with deadlines, while delivering the highest standard of customer service in all client transactions.Orchestrate sourcing through PeopleSoft and SAP systems, partnering with direct & indirect buyers to maintain, update, and improve the supplier/vendor database and all associated materials and transactional data.Expertly manage the Procure-to-Pay process including processing all requisitions and executing purchase order changes and acknowledgements. Conduct in depth reviews of invoices to identify and correct discrepancies for commodities within the Corporate Sourcing Operations group.Play a key role in continuously improving departmental compliance with Procure-to-Pay process, SOX regulatory controls, and corporate policies & procedures, ensuring 3M ethical standards & values are enforced.

Transitioned into an HR role responding to HR inquiries and providing solutions and recommendations based on knowledge of policies & procedures or as outlined by the company HR Subject Matter Expert. Followed up and resolved escalated tickets, continually identifying escalation trends to implement process changes and/or solutions to address ongoing/recurring issues.Spearheaded investigations as required into HR-related concerns to provide solutions involving a network or resources.Assumed control of IT navigation for HR functions including requesting/granting systems access and advising clients through the screen navigation process.

Initially joined 3M as a key member of the Product Information Center (3M HELPS), expertly responding to a tremendously high volume of calls regarding the over 80K products supported by the company's 45 divisions. Achieved a 90+ average quality assurance monitoring score in recognition of exceptional issue resolution skills.Specialized in delivering key service support for SRX, the company's leading prescription eyewear division, helping eyecare professionals process safety eyewear prescriptions, frame changes, and order releases.Quickly mastered the numerous enterprise systems necessary to execute all functions.

Orchestrated multiple HR and recruiting support functions including conducting phone interviews & reference checks, reviewing applications, and ensuring applicant data was uploaded and funneled to the appropriate database.Continually drafted and posted a large number of available positions on internal/external job boards and scheduled a high volume of interviews incorporated across multiple calendars.Selected to conduct intern and new temporary/full-time employee orientations to ensure incoming staff was quickly up to speed on operations and expectations.Filled in as the back-up receptionist as needed and organized the materials for and participated in job fairs.