*Maintain cooperative working relationships and frequent communication with property managers through daily site visits and immediate response to questions and concerns.*Ensure contract compliance and performance outcomes by setting clear expectations and monitoring the performance of the service valets in the district.*Complete required administrative and operational functions for management.Other Duties as assigned.*Recruit, Hire and train new Service Valets,*Develop talent

Supporting and assisting in daily operationsExtensive marketingExtensive telephone collectionsProcessing loansTaking payments Interact with customers face to face and over the telephoneRecruit, hire and train new talent.

Coach and develop team through training, employee management, and setting an example in order to maximize potential for team members and the business.Encourage store growth and profitability by appraising vehicles, selling loan products to consumers, obtaining referrals, participating in community events, and more.Develop customer relationships and provide unrivaled customer service in order to build new business, increase store profitability, and further brand loyalty and recognition. Set performance standards and expectations while holding team accountable for upholding compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

Store Operations :Manage the store to achieve planned growth and profit goals Accurately report financial measures and transactions Manage inventory supply to ensure adequate availability of merchandise at all times Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery Ensure the protection of store assets and reconcile inventories weekly Ensure that all company vehicles are maintained within safe operating standards Ensure accurate and timely bank deposits Ensure all returned merchandise is certified, reclassified and priced. Manage Associates :Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations Schedule associate coverage to ensure published hours of store operations are met Customer Care and Service :Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets Personal responsibility for management of all renewal activity Personally authorize all returns with a focus on customer relationship and ownership Ensure execution of all customer service programs, company guidelines and policies

Perform a wide range of audit and accounting procedures impacting industry-specific issuesAudit complex areas/transactions as well as prepare financial statements and related reportsSchedule, delegate, and review the work of staffSupervise, train, and mentor staffKeep manager informed of engagement status and issuesProactively interact and communicate with managers to gather information to ensure timely engagement wrap-up

Analyzes, evaluates and approve, deny, or counter-offer loans - Detail-oriented, organized. Knows all policies and procedures, of products and services available and can communicate them to loan officers and branch staff using clear and correct grammar and written skills that are easily understood. -Strong computer skills and proficiency with loan industry software and terminology- Structures approvals to enhance the Consumer Lending portfolio and maximize member relationships- Carefully review all of the information in the application and focus on the member’s ability to repay the loan, the willingness to repay the loan, the member’s existing assets and liabilities. Analyze the credit report and identified red flags, discrepancies and determine if collateral is sufficient. - Researches loans with fraud warnings, and potential fraud, using information on the credit report, and third party systems- Flexibility to work extended hours- Knowledge of necessary documents for all types of loans- responsible for disbursing loans with proper documentation and ordering Official checks as needed- Responsible for relating and explaining loan policies and procedures to consumer- Oversees and manages as mentor to junior loan officersDrive the execution of high-visibility initiatives, working with cross-functional teams.Identify creative ways to solve problems that create value.Develop rigorous, fact based, quantitative analyses to support recommendations.Measure, track and report results of initiatives that are underway. Communicate recommendations in a clear, concise and impactful way.Coordinate annual Strategic Planning for the Executive Team and Board of Directors.

Develop and execute recruiting plans.Network through industry contacts, association memberships, trade groups, social media, and employees.Develop and track measurable facets of the recruiting and hiring process so that the processes are transparent and measurable. Set continuous improvement goals.Coordinate and implement college recruiting initiatives.Administrative duties and record keeping.Develop and Execute Recruiting PlansWork with hiring managers on recruiting planning meetings.Create job descriptions.Lead the creation of a recruiting and interviewing plan for each open position.Efficiently and effectively fill open positions.Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.Develop a pool of qualified candidates in advance of need.Research and recommend new sources for active and passive candidate recruiting.Build networks to find qualified passive candidates.Post openings in online venues, newspaper classifieds, with professional organizations, and in other position appropriate venues.Utilize the internet for recruitment.--Post positions to appropriate Internet sources.--Improve the company website recruiting section to assist in recruiting.--Research new ways of using the internet for recruitment.--Use social and professional networking sites to identify and source candidates.

As District Manager, a proven leader that lives by company mission inside out. Chief responsibility is to creatively lead and train store managers under my guidance to achieve the company's financial targets, through operational excellence and outstanding customer service. Dedicated to making the Rent-A-Center experience a great one for each and every customer by hiring and training knowledgeable, outgoing and diverse employees, maintaining the professional appearances of stores, and quickly and effectively resolving customer concerns. Highly-organized forward-thinker, establish and communicate priorities, maintain consistent "to do" lists to ensure that critical initiatives are completed and cultivate thriving relationships with coworkers at all levels.

Monitor and ensure total customer satisfactionCreate, manage and execute plans to increase sales and profitsMonitor and improve the sales skills of all coworkersMonitor and ensure account management activity in accordance with Focus training and company policies and proceduresMaintain the store in Rent Ready condition and keep coworkers informed of promotions and productsSet specific goals for store performance, customer satisfaction and coworker developmentUse the company’s programs to manage coworker including selection, recruiting, hiring, training, motivating, evaluating, coaching and developing peopleProvide leadership and guidance to all coworkersManage store performance by reading and analyzing various reportsManage the inventory by ordering, receiving and transferring products to ensure revenue and profit growthOrganize and follow-up on all daily activity including scheduling of all coworkers to meet needs of the storeManage and secure the assets of the storeBudgeting and pencil profit systemEnsure all policies, procedures and standards are followed and adhered toAny other duties assigned by the market manager