Cynthia M Andersen Email & Phone Number

Chicago, Illinois, Us

Downers Grove, Illinois, Us

Identify potential candidates to join "The Hedge".

Chicago, Illinois, Us

Short term contract working with team as Project Manager to create charter, project plan, revise SOW, risk analysis, determine project resources and resource descriptions for client.

Scrum Master/Developer volunteer working on creating new Agile Tool. Working with team:• Coordinated backlog refinement, refining user stories with development team• Participated in sprint planning, using Jira, OneDrive and Planning Poker to identify story points to determine how many user stories would be done in the upcoming sprint• Held daily scrums, reviewing, aiding, developer progress • Performed backlog refinement, working on user stories for upcoming sprints to determine story points and agreed upon number of user stories to work on during the next sprint• Performed Sprint Closing, Sprint demo, Sprint retrospective

Houston, Texas, Us

Teaching a PMP Exam training course.

Chicago, Illinois, Us

Supported Project Management, Release Management, and Business Analysis:- Worked with Release Manager to update Release Documentation- Worked with Project Manager to reduce work load, identified downstream impacts and teams to implement Cards project - Took over project from junior Business Analyst; came to agreement with 26 Business and IT users on Document to proceed to next stage and get signoff from senior leadership

Vernon Hills, Il, Us

Managed 24 small projects through system development life cycle. Coordinated communications, tracked 6 member team status, monitored risk, created, developed and maintained 50 slide presentation for upper management of completed, current and waiting project activity. Created other program management support documentation. Projects included network upgrades and server upgrades, resolution to cloud implementation, working with inside team, outside vendor and team to resolve 26 issues.

Northbrook, Il, Us

Project manager of Voice, Network, Middleware Infrastructure teams, IDM and TAM security teams. As part of PMO, managed various projects through system development life cycle, such as design confirmation through various architects. Worked to confirm testing, coordinated communications, manage team, approved time and monitor risks. Developed and executed project status reporting to communicate product development project status and identify material changes to projects:• Managed Audio Implementation to add over 960 ports, enhance audio conference abilities• Managed installation of video equipment in over 27 rooms, updating endpoints, wiring closets to Allstate standards• Managed Middleware update, implemented 20 servers, served 10 business areas, with over 100 endpoints, worked with users to verify testing of over 64 applications. Built relationships at all levels of the organization with over 200 stakeholders • Managed project to implement Proof of Concept for lightweight Java platform• Picked up and managed New User Interface to home grown TIBCO tools to ensure tested and implemented into production with production servers• Coordinated projects for over 40 TAM and 20+ IDM projects, helping manager understand project workload of engineers, pending project implementation, closure rate, et cetera• Worked with Security to identify new projects to strengthen corporate security, • Ensured security for video and audio conferences through security documentation on intranet• Ensured proper stage gate review process was adhered to by project team, participating in reviews, reviewed prepared documentation, found similar documentation for team to use

Chicago, Illinois, Us

IT Project Manager on Global Infrastructure Team worked on Office 365 Outlook, Lync Conferencing and SharePoint authentication and authorization projects.• SharePoint Global Access project, included authentication and authorization for sharing SharePoint team sites, working with global and world wide vendors, as well as Microsoft Project Manager and team of engineers• Migration from one conferencing system to Conferencing across the world, worked with IT, Business, escalated issues to senior management for latency issues with product• Migration from third party plug-in Room reservation system to Outlook Room Finder changing to a room reservation system native to Outlook

Chicago, Il, Us

Lead Business PM in Marketing. Typical project consisted of 5 to 7 technical teams and 5 to 10 Operational and Functional teams. Concurrently ran 4 to 5 projects including eCommerce, member experience, and Loyalty programs. Worked with IT, UX, Wireframes and Creatives using Basecamp. Maintained consolidated project plan, project budget, Risk and Issues Log, and RTM. Managed project from Requirements Gathering through Implementation. Provided weekly project status and executive status. Managed communications and worked with internal business and technical teams to understand and then define project strategy, planned detailed projects, estimate, prioritize, and schedule requirements. Maintained project plan. Worked with change and release management teams. Coordinated user acceptance with business stakeholders for testing and issue resolution.

New York, Ny, Us

PMP certified Project Manager, through TekSystems, that delivered over 38 enhancements and defect resolutions for a credit card, web based application. Managed and planned efforts for the coding, testing, solutions, documentation and implementation of the release. Maintained project plan, worked with development team, test teams, change and release management. Tracked, documented and presented project and financials to senior management and business. Worked with business clients to coordinate user acceptance testing and issue resolution. Coordinated external and internal vendor activity. Ensured compliance.

London, Gb

As Project Manager managed collaborative projects for the Consumer Lending business including new product development, business process improvements and compliance initiatives.Acquisition project example: Added 3.5M accounts, and saved $4M by loading project 4 months early, merging newly purchased company to the current system. Performed analysis, data mapping tasks, wrote technical and functional specifications. Interfaced with acquired bank personnel. Instrumental in migrating one million customer records from flat files to DB2, performed analysis, logical and physical modeling. Verified field record content at implementation. Result: allowed HI to move to a more flexible IT environment that could be supported in the future. As project manager, Initiated a new technology across web, client server, and mainframe platforms.Performed Release coordination of multiple releases, that each consisted of a two to three month time frame, 60 - 90 projects, working with 20 to 30 project managers and various developers, testers and business users. Served a consensus builder between business users, testers and developers to resolve 1000 - 1200 test defects for loan creation or life cycle testing per release. Ensured release was compliant. Was the go to person to resolve any issues, such as getting test system issues resolved.IT Project Manager in a Mainframe environment, planning, budget, designing build, test and successful, on time, on budget implementation of projects. As Technical lead performed analysis, writing technical documentation, coding, testing and implementation of small to large projects including new product development, business process improvements and compliance initiatives. Led small teams, utilizing both offshore and onshore resources.

Bachelor Of Arts - Ba, History

Certificate, Web Maintenance And Design

Master'S Certificate In It Project Management Through Esi, It Project Management