Cynthia Calhoun

Cynthia Calhoun Email and Phone Number

AE, BDR, SDR, @ preHIRED
charleston, south carolina, united states
Cynthia Calhoun's Location
Atlanta Metropolitan Area, United States
Cynthia Calhoun's Contact Details

Cynthia Calhoun personal email

n/a

Cynthia Calhoun phone numbers

About Cynthia Calhoun

As someone who aims to understand and assist people and business, I'm naturally service-oriented and principle-centered...which gains new clients and builds repeat business. My main goal is to bring that to you and your team, and ultimately our clients. By presenting an atmosphere of question-based listening, my drive and passion for solution leads me to deliver the answers to their problems. My interpersonal skills and genuine interest in business needs make sales effortless. Having excelled in positions from IT, Software Development, and Break-Fix environments, to Real Estate over the past 15+ years, I have made client satisfaction my goal and specialty. I feel blessed to have stumbled upon training such as preHIRED™ Science-Based Sales®️, being voted the #1 sales bootcamp in the country has its perks! Because of the preHIRED certification program and my past experience, I am well-equipped to help your team become (or continue to be) one of the most resourceful teams in the tech industry. I look forward to achieving this and more with my new sales organization!When I’m not prospecting for new clients and providing solutions, I love to stay active! I love interior decorating and design, knocking down walls, and rehabbing "almost anything"...especially vintage furniture. I'm an information junkie and a life student. I love to cook for and spend time w/ my family and friends, and I also love a little "crazy" in my life...such as scuba and sky diving, and I've done both! I'm excited to join your dynamic team and make new waves in this industry! WHEN YOU'RE READY…LET’S CONNECT!

Cynthia Calhoun's Current Company Details
preHIRED

Prehired

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AE, BDR, SDR,
charleston, south carolina, united states
Website:
sciencebasedsales.io
Employees:
341
Cynthia Calhoun Work Experience Details
  • Ebsgrowth
    Producing Account Executive
    Ebsgrowth Mar 2021 - Present
    Cranberry, Pennsylvania, United States
  • Prehired
    Science-Based Sales® Member
    Prehired Mar 2020 - Present
    Atlanta Metro
    Researched and replicated sales systems from preHIRED’s Science-Based Sales® methodology.This process covers the following parts of the sales development process:- Prospection - to generate high quantity & quality of sales leads.- Qualification - to ensure alignment between buyer and seller.- Discovery - to dive deep into goals, challenges, and solutions.- Advisory - to uncover value/insight, create urgency, remove barriers, and close deals if there isa mutual fit between the buyer and seller.Science-Based Sales® messaging for calls, meetings/demo calls, social media, and emails.Trained on over 20+ tools including: CRMs, lead generation, sales automation, and productivity tools.
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  • Founder, Ceo
    Jacyn Consulting, Llc
    Founder, Ceo Oct 2016 - Present
    Greater Atlanta Area
    A mission to offer knowledge to help empower entrepreneurs with the tools, systems, and support to be successful business owners and real estate investors. - Sharing systems that provide a body of knowledge, platform of education/training, and a nationwide network of advisors, without the costs of traditional businesses and franchises. - Fostering principle-centered and service-oriented people who will pay it forward once they themselves are financially independent, in the areas of life most important to them.- Assisting business owners and providing knowledge on the selection of proper business entity based on their business plans and goals, and directing them to resources needed for success.
  • Jacyn Investments, Llc
    Founder/Ceo
    Jacyn Investments, Llc Jun 2013 - Present
    Nationwide, Us
    A goal to help others attain financial education, investing knowledge, and wealth acceleration. - Fostering a better way of relating to a common goal, a common dignity, and a common destiny. - A community of investors who will direct you to make choices that reinforce the experience of real estate investing and wealth building; and foster a sense of interdependence. - Showing you how to build face-2-face relationships across the country. - Hands-on strategies to promote knowledge and confidence and deliver valuable resources for success.
  • Jacyn Investments, Llc
    Acquisitions Manager
    Jacyn Investments, Llc Mar 2012 - Present
    Greater Atlanta Area
  • Saleshive.Com
    Sales Development Representative
    Saleshive.Com Jul 2020 - Mar 2021
    Atlanta Metropolitan Area
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  • Lexmark International, Inc.
    Site Operations Manager
    Lexmark International, Inc. May 2012 - Aug 2015
    Alpharetta, Ga
    Deliverables & Operational Support Activities, Device Maintenance, and Performance Reporting- Identified poorly performing devices and critical hardware, and reported to the customer within defined parameters.- Developed trend analysis reports of the monitored devices to be utilized in ongoing reviews with the customer. Identified top errors with associated device models to be utilized in ongoing reviews with the customer. Developed and maintained break-fix performance metrics.- Reported on devices above and below recommended monthly duty cycles to be utilized in ongoing reviews with the customer, and developed ad-hoc device performance reports as requested by the customer. - Tracked and reported aged service call delay contributors, and coordinated Client resources on reporting and resolving any parts delays.- Coordinated with Client resources to engage Field Service Engineering and external teams, to assist in device repairs, and tracked action items to drive improved service delivery.
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  • Cox Communications
    Video Software Test Engineer
    Cox Communications Jan 2009 - Sep 2012
    Perimeter Location, Atlanta, Ga
    Developed standards and defined processes through knowledge, leadership, communication, influence, and team-building, trained, mentored, and supported the QA test team. Documentation of policies, process flows, methods, and procedures, etc.- Analyzed outages with various Cox organizations ensuring that root cause and corrective/preventive action is identified. Followed through and ensured that highlighted improvements are implemented- Developed tools, methods, measures and programs of tracking/improving field reliability and performance of network components. Developed and implemented programs and strategies centered on reducing overall life cycle cost (including optimized maintenance strategies and reduction of repair intervals)- Developed and drove the improvement of key business metrics. Contribute to improvements in all areas of operations as directed by management. Provided expert data analysis and interpretation in support of improvement activities
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  • Verizon Wireless
    Project Management Consultant
    Verizon Wireless Aug 2010 - May 2011
    Alpharetta, Ga
    Managed life cycle of implementation of the MicroStrategy BI tool, to a national platform of customer service/call center reporting tools; and moving data sources from ODS Data Warehouse to MicroStrategy National Portal.- Managed strategic conference calls/virtual net meetings comprised of regional, area, and national customer service teams.- Gathered business requirements for web-based applications to be launched to the National customer service organization.- Single point of contact and support of off-site vendor call centers driving delivery of 113+ metrics to vendors on 5 main dashboards for 4 main performance reports. - Weekly presentations to National C+ level management teams and worked with cross-functional national teams, leading meetings to document the process, mediation to drive conflict resolution.
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  • Sprint
    Business Analyst
    Sprint Dec 2005 - Jun 2008
    Overland Park, Ks
    SME level expertise: Quality Assurance Concepts and Standards, Requirements gathering, SDLC, Process Flow and Reporting, Metrics collection, Microsoft Office Suite, Access, PM, BPM, Metasolv (M5, M6, OMS, Objectel), Visio, Lotus Notes, PowerPoint, Doc-Share, AD Domain, Support 147+ applications of iDEN and CDMA wireless and wireline domains. Facilitating online and hard copy presentation of documentation for Fault/Service Assurance and Managed Network Systems. Analyzing and facilitating internal business2business issue resolution in F&E Define phase (Feasibility and Estimation).- Consulting with internal customers to capture agreed-upon business requirements, objectives and processes; to insure that SLAs (Service Level Agreements) and BRs (Business Requirements) are transferred functionally; and to insure quality to software development life cycle (SDLC), and domain approach for all new IT projects. - Providing technical expertise & counsel to management, other organizations, & special projects personnel to determine business goals; and to communicate and develop business cases for development groups, SMEs, and architects. Preparing and distributing project status reports. Facilitating bridges via NetMeeting and Centra, for review of Business, Functional and Systems requirements; once issues were resolved, I then facilitated meetings for CIO, VP, Directors and Managers to review HW/SW costs; to determine budget and resource assignments, etc.
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  • Sprint
    Apps Developer Ii
    Sprint Dec 2005 - May 2008
    *Support of 147+ applications for IT wireless infrastructure including Fault and Trouble management, Service Management, and Premise Development applications; and analyzing and facilitating multi departmental issue resolution in F&E Define phase (Feasibility and Estimation).*Liaison to multiple departments, to insure that SLAs (Service Level Agreements) and BRs (Business Requirements) are transferred functionally; and insuring quality to life cycle, requirements, and approach for all new pipeline projects. *Providing analytical support to Solutions Architects to determine missing detail in approach, impacts within AB (Architectural Blueprint). *Facilitating daily and weekly conference calls via NetMeeting and Centra, for review of Business requirements and/or Functional and Systems requirements; to insure process compliance.*Facilitated meetings for CIO, VP, Directors and Managers’ review of HW/SW costs, budgets and resource assignments, etc.
  • Sprint
    Applications Architect
    Sprint Dec 2005 - Mar 2008
    Overland Park, Kansas, United States
    Liaison between the Business Customer and IT, Developers, Testers, and Project Managers-Analysis and management of system installations and migrations throughout U.S; including 3G, 4G, iDEN, CDMA platforms.-Managed Sprint and vendor network services teams to ensure project timelines, system requirements and engineering furnished & install (EF&I) commitments were met.-Managed iDEN/CDMA platform system requirements and 3G/4G software development of technical specifications for Sprint’s performance, fault and trouble Network Management Systems (NMS) .-Supporting 147+(fault/trouble/performance) applications of the IT wireless domain, and facilitating the online and hard copy presentation and documentation for Service Assurance and Managed Network Systems. Consulting with internal customers to analyze and facilitate communication of business requirements, and providing issue resolution in F&E Define phase (Feasibility and Estimation); and overview and documentation through out the SDLC process.-Providing analytical, functional and technical expertise to technical and non-technical key players and/or business users to determine goals, identify risks, and communicate and develop business cases for development groups, SMEs, and architects,-Providing SME support for cross-divisional coordination, communication, influence and negotiation of defined projects, and ensuring technology updates are delivered with quality, on time and within budget.
  • Sprint
    Test Defect Project Manager
    Sprint Oct 2004 - Dec 2005
    Managed the resolution of pre-production release test defects for Enterprise Services in a break/fix environment. Processed business test cases and test defect escalations as necessary. Supported environment shakeout and code-drop; and ensured quality RCA (Root Cause Analysis) be provided for all resolved/concluded defects; and finite information classification was documented. Served as primary interface to maintain tactical engagement in communications, to insure timely results and resolution; and documented business processes in order to define change management strategies, prepare team and develop sponsorship model for test case procedures. Directed detail of defects, and suggested corrective action on current releases. Used data to forecast future releases; and compare to best practices. Maintained ownership of all data into Change Management Synergy, and managed the extraction of same. Provided communication to drive discipline to documentation and entry of data; and insured the data hierarchy was valid, including contact management for each release, application owner, vendor and environment. Cynthia Calhoun 2
  • Allegiance Telecom
    Premature Disconnects Project Manager / Une Technical Support
    Allegiance Telecom Oct 2000 - Dec 2002
    Dallas, Texas
    Worked independently and with inter-company personnel on business customers' trouble reports; and ran test cases via Procomm, Metasolv/TBS and LERG within the structured testing environment of the (NRC) National Repair Center. - Researched and documented test cases per requirements via TBS and Clarify; and trained, mentored, and assisted Level 1 technicians with issue resolution of trouble and /or test cases. Assisted NRC Quality - Support Group in writing Process Manual and Application Requirements from Allegiance business processes. - Mastered Allegiance standard procedures and was instrumental in training FCC business standards to internal departments and support techs.
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  • Allegiance Telecom
    Provisioning Engineer
    Allegiance Telecom May 2000 - Oct 2000
    Dallas, Texas
    Provisioning Engineer- Engineered circuit design requests via Metasolv/TBS. Assigned equipment and built translations to provisioning specifications. - Documented, confirmed, and processed Firm Order Commitments (FOC); Supp Requests, Jeopardy- Status issue reports via Web GUI and contacted internal departments to assist with any LSR and/or PSR that may be in jeopardy status in order to design within the allotted regional time window. - Researched, documented, and cleared all rejected requests received from Pac Bell within the 48-hours window, to maintain compliance with (Local Exchange Carrier) LEC and (Federal Communications Commission) FCC standards.
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  • Allegiance Telecom
    Quality Control Project Manager
    Allegiance Telecom Jul 1999 - May 2000
    Dallas, Texas
    Liaison for newly acquired Atlanta market, and assisted in establishing continuity within an inaugural Quality Control team. - Remotely managed newly developed team of 7 Atlanta Field Operations employees; and served as primary interface all other internal departments to assist in successful porting of UNE lines, and control of premature disconnects. Audited Allegiance data systems to maintain standardized business processes.- Assisted new Quality team in developing structured requirements for gathering processes & procedures. Responsible for building amicable relationships with Directors, Managers, Technicians, and Commercial customers within this new market. Maintained peer relationships across IT areas (infrastructure, operations, etc) to support effective implementations.
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  • Worldcom
    Unix Trunk Master Db Billing/Lnp Specialist
    Worldcom Apr 1998 - Jul 1999
    Dallas, Texas, United States
    Trunk Master DB Billing Technician/Local Number Portability (LNP) & Activations- Managed daily and monthly updates of MCI revenue and account codes via UNIX TrunkMaster billing DB with attention to national and international dial codes, billing conventions, and naming and numbering conventions. - Researched, corrected and/or updated database according to MCI billing and dial plans. - Managed daily LDAP maintenance and LNP and activations of new accounts porting in from competitor local exchange carriers (LECs).

Cynthia Calhoun Skills

Invoicing Insurance Policy Financial Statements Sdlc Analysis Visio Leadership Project Management Testing Software Documentation Strategy Databases Cross Functional Team Leadership Management Quality Assurance Change Management Public Speaking Training Software Development Analytical Skills Software Development Life Cycle Program Management Team Building

Cynthia Calhoun Education Details

Frequently Asked Questions about Cynthia Calhoun

What company does Cynthia Calhoun work for?

Cynthia Calhoun works for Prehired

What is Cynthia Calhoun's role at the current company?

Cynthia Calhoun's current role is AE, BDR, SDR,.

What is Cynthia Calhoun's email address?

Cynthia Calhoun's email address is cy****@****uth.net

What is Cynthia Calhoun's direct phone number?

Cynthia Calhoun's direct phone number is 140439*****

What schools did Cynthia Calhoun attend?

Cynthia Calhoun attended Kennesaw State University, Capella University.

What are some of Cynthia Calhoun's interests?

Cynthia Calhoun has interest in Study Of Personalities, Exercise, Home Improvement, Reading, Shooting, Gourmet Cooking, Sports, Live Jazz, Home Decoration, Cooking.

What skills is Cynthia Calhoun known for?

Cynthia Calhoun has skills like Invoicing, Insurance, Policy, Financial Statements, Sdlc, Analysis, Visio, Leadership, Project Management, Testing, Software Documentation, Strategy.

Who are Cynthia Calhoun's colleagues?

Cynthia Calhoun's colleagues are Brady Hole, Breauna Crabb, Mark X Cheng, Nathan Samuels, Precious Moore, Chuck Huffman, Christian Marer.

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