I am a highly motivated and passionate Sales Operations Professional working in the Customer Experience space. With extensive experience in customer retention, complaint resolution, and quality assurance, I am committed to enhancing customer satisfaction and operational excellence. As a quick learner with strong communication, innovation, creativity, language, and empathy skills, I am always looking for new ways to improve the customer experience and help my team succeed. Driven by a desire to make a positive impact and foster inclusive environments, I thrive on opportunities for growth and am eager to take on new challenges in people-driven roles.Master in Project Management by ESDEN Business School.International Relations with a specialty in International Law by UNINTER.