Cynthia Thomas Email & Phone Number

United States

Memphis, Tennessee, United States

Memphis Metropolitan Area

United States

Coordinate with Production, Production Manager, Operations Manager, Quality Control, and Research Development on projects, sampling, testing, and shipping of products ​for the cosmetic industry. ​. Sample, analyze and inspect products at various stages of the manufacturing process according to established Standard Operating Procedures (SOP). Determine if the material meets stated specifications, and report results in SAP for COA creation. ​Perform Stability testing by ​compiling and evaluating statistical data to determine and maintain quality and reliability of products, ​for shelf life determination. Maintain a thorough understanding of chemical testing equipment and processes. Validate instrumentation and experiments, including minor equipment troubleshooting and repair. SAP: Create COAs, Batches, and Inspection lots, and enter Process Orders.

Greater Memphis Area

Perform routine testing procedures in accordance to USP, FDA, DEA and SOPs. Prepare and analyze USP standards, controlled and uncontrolled samples using HPLC/UPLC and processing with empower software. Perform Instrumentation Troubleshooting. Proficient in Word, Excel and Power Point. Comply and maintain Good Documentation Practices (GDP), Good Laboratory Practice (GLP) and Good Manufacturing Practices (GMP).

Greater Memphis Area

Performed routine testing in accordance to USP, FDA, and SOPs and analytical methods. Maintained and complied with Good Laboratory (GLP), Manufacturing (GMP), Documentation (GDP) Practices, Safety Policies and Procedures. Maintained confidentiality of all products. Scheduled and prioritized work to meet client requirements and maintained accuracy and timely completion of all activities related to the completion of testing and projects. Prepared internal and active standards using USP and manufacturer supplied reference standards. Performed various assignments within the Quality laboratory to support production, and ensured that the highest standards were met, when testing raw materials, intermediate, and finished goods, using a variety of qualitative and quantitative techniques, and various instrumentation for quantitation and/or identification including (GC, HPLC, UV-VIS, FTIR, Karl Fisher, Autotitrators, Ahura Truscans, AA Spectrophotometer, and Particle Size Analyzer and performed troubleshooting. Performed stability testing. Competent in working with related software packages needed to analyze samples and track OOS samples (Empower, LIMS, Track Wise, Microsoft Office, Excel, etc.). Prepared and Participated in thorough Laboratory Investigations for OOSs (LIRs) of product failures using Root Cause Analysis (RCAs), DMAIC, 5 Whys. Prepared CAPAs when needed. Assisted in the validation, improvement and development of products and instrumentation (XRF, AA Spectrophotometer). Updated SOPs and analytical methods, developed training modules and initiated standardized work procedures in the lab. Strong interpersonal and communication skills. Trained new hires. Second analyst peer review. Recorded near misses, helped perform risk assessments for EHS. Placed work orders for laboratory. Active Level 1 Auditor for laboratory and Level 2 Auditor for the plant. Company 1st Responder (CPR, AED certified).

Greater Memphis Area

R & D TechAssist Food Scientist in Research and Development of rice and seasonings and manage/oversee pilot plant trials. Focused on product improvements, quality improvements, customer requests, cost saving initiatives. Conduct quality and texture analysis, sensory testing and provided summarized data.Conduct projects to improve quality and cost savings and recommend/provide expertise in the area. Assist in the development of finished products and ingredient specificationsManagement of ingredient inventory. Shelf life studies and record keeping.Techinical Service Information SpecialistMaintained customer complaints (receiving, processing, and shipping to appropriate facilities) and QA Forms. Created and maintained monthly reports and spreadsheets for customer complaints. Maintained documents and updated product specifications. Maintained Share drive, SharePoint, and Excel Spreadsheet. Worked with different websites to request and maintain documents (CRS, SAP, FDA, SharePoint, etc.). Maintained certifications and updating Audit documents for suppliers and co-manufactures. Communicated with Quality managers to provide any assistance needed. Exported COA documentation to website for sharing.

Extracted and analyzed samples for a variety of testing on GC, AA, and other instrumentation. Responsible for the conduction of specific extractions (liquid-liquid and solid-phase) and analyses using a wide variety of laboratory instrumentation and complex analytical methodology to isolate, identify and quantify companies of soil, water, air, biological and other samples. Performed chemical analysis on various matrices for organic, inorganic and/or metal content; interpreted and evaluated results. Provided input in the preparation of technical reports based on the interpretation of analytical data.Responsible for maintenance and troubleshooting of laboratory instrumentation. Analyzed samples using various instrumentation (GC, UV-VIS, FTIR, AA Spectrophotometer, Lachat, Archon and Purge and Trap, Particle Size Analyzer, ICP 3000XL, CEM MDS-1200 Microwave). Performed Instrumentation Troubleshooting. Maintained adequate inventory and ordered supplies needed to complete assigned analyses. Scheduled and prioritized work to meet client requirements. Strong interpersonal and communication skills necessary to interact with internal and external customers. Supervised and trained Laboratory technicians.