Transformed HR from administrative role to strategic business partner, including working with senior management to drive key business and implement performance initiatives. Design effective recruitment/hiring plans and conduct sexual harassment, discrimination, ADA compliance, FMLA, diversity, safety and workers’ compensation training workshops to ensure compliance with state and federal regulations. Collaborate with IT to design comprehensive applicant tracking system to integrate with current HRIS. Plan and facilitate highly successful staff development conferences and strategic action planning sessions. Conduct grievance investigations, prepare reports and analyze investigative report findings to determine appropriate solutions, resolutions and/or corrective action plans. Plan and coordinate company public relations and special events that promote positive public awareness.• Implemented safety best practices that successfully reduced workers’ compensation claims by 98%.• Developed employee evaluation tools and company policies that ensure compliance and improve employee moral.• Designed employee collaboration and mentoring programs that reduced employee turnover from 38% to 2%.• Selected enhanced cost effective benefit/compensation plans that reduced fiscal expenses by 45%.• Established union avoidance program, resulting in deflection of 3 organizing attempts within the first year.

Successfully created/directed Employee & Labor Relations, Operations/Administration and HR departments. Secured all company operational grant funding from federal, state and private agencies. Designed comprehensive training programs geared toward underserved, at risk youth populations. Developed highly successful return to work training program that produced a 93% completion/placement rate. Responsible for management of collective bargaining agreement, contract negotiations/compliance, as well as adherence to state and federal employment laws, EEOC and Education Code compliance. Provided guidance in grievance resolution, regulatory laws, CalPERS and health benefit/compensation management. Recruited, interviewed, screened applicants, and processed new hires. Responsible for department fiscal management, funding and budget administration. Developed personnel policies and procedures. Spearheaded program to reduce workers’ compensation and insurance claims. • Developed in-house training programs, resulting in approximately $300,000 training cost savings.• Presided over Mayor’s Advisory Council and City of Oakland Job Consortium that produced 550 jobs in 2 years. • Reduced Union Grievances by 90%. Attained 99% win rate in unemployment claims. • Introduced mandatory Diversity Training Initiative for all employees. Developed strategies, diversity metrics and recruitment best practices to successfully align with company objectives.

Regional Director for student advisory centers and career counseling programs. Developed and maintained comprehensive records management tracking system. Assured department adherence to Title V regulations. Provided extensive contract negotiation, student recruitment, and public relations services. Provided executive administrative support to the college president. Investigated grievances and solved disciplinary problems. Provided job placement, housing and financial support referral and resource information to students.• Conceived “HELP” (Housing-Employment-Learning-Program) student mentor and support services that produced a 92% student retention rate.• Introduced new employee orientation and individualized training concepts that were implemented nationally.• Developed and implemented culture change. Improved employee satisfaction, decreased turnover• Led successful improvement, assessment, design and technology systems change implementation.