• Manage teams of Recruiting Coordinators across multiple accounts• Develop and improve processes related to the recruiting administration space• Collaborate with peers on solutions to best serve our client• Forecast revenue generated by direct client partnerships• Foster relationships with our Hyderabad team to ensure the best resource placement • Support clients with solutions for additional staffing support needs• Assist in testing and implementing new technology internally and for clients• Mentor Coordinators through our Hi- Performer program • Serve as the main POC for resourcing needs within the center and spider candidates to peers as needs arise

· Developed a process for and implemented the Freshservice ticketing system to allow for better tracking and metrics data for scheduling and onboarding support requests from recruiters· Participate in business user testing of new and existing systems used by the staffing team such as Taleo, Cornerstone, Zendesk and Freshservice.· Contributed to the development of new more efficient and effective delivery model for recruiting coordinator team resulting in improved candidate and client satisfaction. · Create and analyze reports for areas of potential process improvement or efficiency. · Train new recruiters and recruiting coordinators to ensure the successful ramp up and integration of new team members into the team

· Managed a team of 30 virtual recruiting coordinators.· Hired and aligned resources between the onboarding specialist and scheduling specialist teams to ensure deliverables were met.· Coached and mentored team members on continuous improvement.

· Participated in brainstorming and implementation of process improvement. · Organized and managed logistics for individual interviews, large hiring events and other projects.· Utilized HireRight, Taleo and Quest to onboard an average of 20 new hires, internal transfers and temp conversions per week throughout all levels of the organization. · Obtained documentation and kept accurate records for OFCCP compliance.· Managed five to eight requisitions for a bi-yearly finance rotational program.

· Communicate with supervisors and coworkers regarding the status of tables.· Manage inventory for display tables in clothing department.

· Screened hundreds applications for seasonal hiring.· Scheduled interviews for over 200 applicants within one month· Compiled proper paperwork for new hire orientations.

· Assist guests with purchasing and bagging products.· Answer questions about pricing and products.

· Reviewed and screened applicants from company's data base.· Conducted first round interviews and scheduled additional interviews for supervisors.· Maintained employee files and submitted proper paper work to corporate.· Conducted orientation for new hires.· Posted open positions on local schools employment websites