Cynthia Freeman Email & Phone Number

San Diego, Ca, Us

Chicago, Illinois, United States

Chicago, Il, United States

Evergreen Park, Il

-Create content for social media channels, including Instagram and Facebook-Write concise, well-polished copy consistent with the company's tone-Day-to-day management across social media platforms-Monitor social media and industry landscape for current trends and opportunities-Track engagement and other KPIs on all social channels, using data to inform ongoing content strategy-Monitor online conversations on social media channels and respond to users/community-Compile reports and data to drive account insights and strategy

Romeoville, Illinois

-Proofread text and corrected spelling, grammar, and punctuation errors.-Verify factual correctness of information, such as dates and statistics.-Check text for style, readability, and adherence to the AP Style Guide.-Rewrite text to improve clarity and readability.-Gather information for newsworthy stories through observation, interviews, investigation, and research.-Build a network of sources for interviews and develop relationships within the community.-Attend and report on events such as artistic, political, or social functions as well as sporting events.-Take photographs to document events and facts.-Analyzed facts and information and determined the most effective way to tell the story.-Write and report stories for online and print publication according to AP Style Guide.-Organize details to create the most impactful stories for the given medium.

Orland Park, Illinois

- Wrote 3-5 articles assigned by various staff editors.- Aggregated information from sources and communicated those facts proficiently.- Reported local stories objectively and accurately in keeping with the company's stated mission.- Collaborated with editorial staff to select content for publishing on the basis of relevance, value to the reader, and timing.-Took and edited photography that highlighted the main aspects of the article.

Greater San Diego Area

-Greeted and welcomed members.-Actively interacted and engaged with members and prospects to determine needs; directing to the appropriate lead (i.e. Membership Experience Director, Membership Experience Supervisor, Program Director, etc) when necessary.-Handled member requests and questions; problem solving.-Facilitated member to member engagement.-Provided information and assistance related to membership rates, programs, services, scholarships and other Y amenities.-Prepared member records and issued membership ID cards and handled all registration/enrollment transactions.-Assisted Member Experience Supervisor with membership business and administrative tasks.-Assisted supervisor in sales acquisition activities as assigned.-Answered phones and gave accurate information regarding YMCA programs (25-40 calls a day).-Completed daily cash out procedures and balancing cash drawers.-Completed various clerical and general office work.

Del Mar, California

-Assisted in creating sales volume growth-Assisted in supervising a profitable store-Assisted Store Manager in planning and executing all sales promotions effectively and efficiently-Responded pro-actively to prevent and resolve customer service situations-Answered customer questions regarding products, service or environment in a courteous and friendlymanner-Packages all retail and beverage customer orders according to company guidelines-Ordered paper goods, beverage supplies and food orders as needed.-Distributed weekly shipments appropriately.-Completed Daily Reports as assigned.-Fulfilled change orders and completed bank deposits as required based on business needs.-Performed opening and closing duties.-Informed the Store Manager of any operational inconsistencies.-Delegated duties to the Baristas as necessary.-Scheduled breaks as necessary.-Assisted in the training of new employees.-Coached, motivated and provided feedback to staff to maintain quality and consistency in product, service and environment.-Assisted Store Manager in educating staff members on all products and services.-Oversaw drink making and participated in the re-certification process, under management discretion.

La Jolla, California

-Provided services to members/participants for program registration, payments, and membership sales.-Completed daily cash out procedures and balanced cash drawers.-Answered phone calls (15-20 calls per day) and redirected to proper parties.-Coordinated and scheduled swim lessons for swim instructors.-Ran billing reports and transactions in Firm POS.-Completed various clerical and general office work.

Bachelor'S Degree, Journalism

Associate Of Arts (A.A.), Liberal Arts & Sciences: Social And Behavioral Sciences -Social Sciences