Cynthia Ortega Email & Phone Number

Los Angeles County, California, United States

● Implemented efficient filling and record-keeping systems, resulting in improved accessibility and accuracy of information.● Managed daily operations, including scheduling appointments, handling correspondence and responding inquiries from students, parents and staff.● Monitored and updated student records with precision, contributing to improved data accuracy and system reliability.● Monitored student behavior and provided positive reinforcement to encourage participation and maintain a productive classroom environment.

Remote, California, United States

● Input and managed over 12,000 units of sensitive data, demonstrating strong typing skills and attention to detail.● Processed and filed medical records in a systematic manner, maintaining a 98% accuracy rate in document retrieval and storage.● Accurately entered & verified large volumes of data into company databases of systems, maintaining a high level of speed and precision while minimizing errors.● Identified and corrected data discrepancies promptly, minimizing errors and improving overall data quality.● Applied problem solving skills to resolve member and provider claim inquiries and disputes and escalate using appropriate channels when necessary

Los Angeles, California, United States

● Provided educational guidance in subjects such as math, reading and history for kids in grades 1 and 4.● Foster open and effective communication with parents, maintaining regular updates on children’s progress, milestones, and any relevant concerns, ensuring a collaborative and transparent approach to childcare.● Oversaw health welfare and emotional needs for 2 children.● Designed and lead daily activities to implement education and physical activity.

Los Angeles, California, United States

● Coordinated and maintained payroll department records and files, completed detailed weekly payroll reports, and oversaw daily payroll operations.● Entered all payroll data necessary for over 100 employees to process and meet payroll schedule.● Operated Microsoft excel and resolved payroll discrepancies by collecting and analyzing data. ● Conducted regular data quality checks and audits to identify and correct inaccuracies assuring data integrity and reliability for effective decision-making.

Los Angeles, California, United States

● Worked with educators to outline intervention plans, establish goals and develop progress benchmarks and successfully maintained a daily 93-100% performance rate.● Stayed current with best practices and research in the field of behavior intervention, participating in professional development opportunities to enhance knowledge and skills in supporting individuals with behavioral challenges.● Completed continuous assessments and documented updates to track data and maintain current records.● Supported students in effectively navigating social and academic environments by building repertoire of skills.