National Sales and Marketing Manager leading the development and implementation of strategic sales, marketing plans and line development to drive growth and profitability.

GENERAL MANAGER, SRP COMPANIES – GLOBAL SWIBCO DIVISIONDirect and manage assigned functions and workflow in a souvenir manufacturing environment. Tasks include procedure development, KPI dashboard development and analysis, staffing, coaching, process evaluation and improvement, systems optimizations for evolving needs, project management, and strategic planning. Evaluate daily production performance against budgetary requirements and provide insight for opportunities of improvement. ERP… Show more GENERAL MANAGER, SRP COMPANIES – GLOBAL SWIBCO DIVISIONDirect and manage assigned functions and workflow in a souvenir manufacturing environment. Tasks include procedure development, KPI dashboard development and analysis, staffing, coaching, process evaluation and improvement, systems optimizations for evolving needs, project management, and strategic planning. Evaluate daily production performance against budgetary requirements and provide insight for opportunities of improvement. ERP systems management, inventory forecasting development and inventory audit planning. • Performance dashboard development for various areas including sales and scanned based trading • Created Inventory forecasting trackers for products with 3-400 sub SKU’s with 90 – 120 day lead, high MOQ and a requirement for 3 months inventory in house• Developed daily performance tracking reports in a dashboard format for quick review of sales, orders received, orders in production, shipping and budget targets• New ERP system launch management for order entry, customer service and inventory - including the staff training, data imports, order management workflows, template structures and creating automated reporting Show less

INVENTORY MANAGEMENT, LASERGIFTSManage the forecasting and planning of souvenir items to maintain necessary stock levels through seasonal demands and accommodate lead and delays from oversees vendors. Evaluate department workflow and inefficiencies to establish areas for improvement. Work with alternate departments to establish their needs to ensure changes don't adversely affect company's objectives overall. Review item setups and methods for management and reporting. Manage the… Show more INVENTORY MANAGEMENT, LASERGIFTSManage the forecasting and planning of souvenir items to maintain necessary stock levels through seasonal demands and accommodate lead and delays from oversees vendors. Evaluate department workflow and inefficiencies to establish areas for improvement. Work with alternate departments to establish their needs to ensure changes don't adversely affect company's objectives overall. Review item setups and methods for management and reporting. Manage the performance of the supply chain, purchasing, warehousing and logistics teams. Lead employees to encourage training and position advancement• Established new methods of tracking and managing inventory, noninventory and supplies for better visibility and efficiency in ordering and providing quick vendor reference guides on MOQ and leads.• Yearly inventory count planning included scheduling 3 warehouses for regular cycle counts and yearend inventory. Utilize accounting software and advanced excel functions to develop new methods for data extraction, merging and manipulation. Show less

Management of multiple administrative departments throughout business development history, including: Customer Service, Sales and Marketing, IT, Graphics dept and accounting. Establishing standard procedures, working with team members and other departments to evaluate all processes, implement revisions and evaluate effectiveness. Duties also include project management, accounting systems management, maintaining corporate forms, tradeshow management, sales admin and customer service development,… Show more Management of multiple administrative departments throughout business development history, including: Customer Service, Sales and Marketing, IT, Graphics dept and accounting. Establishing standard procedures, working with team members and other departments to evaluate all processes, implement revisions and evaluate effectiveness. Duties also include project management, accounting systems management, maintaining corporate forms, tradeshow management, sales admin and customer service development, commissions and licensing. • Administrative Management: Hire, train, develop and review systems that allow progress throughout continued company growth. • Project Management: planning, organizing, and managing resources and staff to bring about the successful completion of specific projects and departmental goals and objectives assigned by the President or Vice President. Achieve all project goals and objectives while adhering to project constraints; scope, quality, time and budget. • Accounting System Management: Track and coordinate new item setups to ensure all considerations regarding needs are met, maintain codes and evaluate to maximize efficiency and proper inventory tracking. • Tradeshows: Coordinate corporate sponsored tradeshows. Including marketing, setups, logistics and employee travel. Evaluate costs and efficiencies and recommend changes as needed. • Project management: develop trackers and back off schedules for new program rollouts, product development, marketing plans and website launch for a product gaming option • IT dept projects included: share point project tracking, rep assistance field applications, data archives in QuickBooks with new software upgrades • Marketing: Developed marketing, web and sales materials with graphics team Show less

At various times throughout the position responsibilities included the direction and management of multiple administrative departments, including: Customer Service, Sales and Marketing, IT, Graphics dept project scheduling and accounting. I was responsible for establishing procedures for improvement which included working with team members and other departments to evaluate processes, establish areas for improvement, implement revisions and evaluate effectiveness. Project management tasks… Show more At various times throughout the position responsibilities included the direction and management of multiple administrative departments, including: Customer Service, Sales and Marketing, IT, Graphics dept project scheduling and accounting. I was responsible for establishing procedures for improvement which included working with team members and other departments to evaluate processes, establish areas for improvement, implement revisions and evaluate effectiveness. Project management tasks included the implementation of upgraded software, Product Development planning strategies, Commission reporting revisions, sharepoint project tracking, rep assistance field applications, Corporate Governance management plan and more. Tradeshow management included the yearly planning of tradeshows and marketing plans, distribution of marketing materials to reps and customers, tradeshow floor plans, materials planning, logistics, preshow setup, onsite setup, tear down and rep field support.Marketing included the planning and execution of regularly scheduled marketing materials in email and print. Working with executive and administrative staff to meet new product release deadlines and planning deadlines for marketing of new products and the necessary support materials to coordinate and fulfill the companies needs for program execution.Training, mentoring and hiring new staff to ensure their understanding of the companies needs in certain administrative roles. Show less

Oversee and manage customer service team. Worked with sales reps and retail customers via phone, email and fax. Processed customer and sales representative orders. Followed up with customers, reps and internal staff members to resolve inquiries affecting production, scheduling, graphics and development.

Oversight of facility operations, managed employees, booking schedules, coordinated weekly purchases for salon supplies and retail products • Implementation and staff training on new computer scheduling and POS system