Cynthia Reinker Email & Phone Number

Miamisburg, Ohio, United States

Franklin, Ohio, United States

• Lead and manage the conceptualization, development, production, distribution, and maintenance of sales support materials and marketing collateral • Participate in strategy discussions and communication objectives• Coordinate with web developer on website product content, support new product launches, marketing campaigns and brand strategy• Facilitate and/or assist with coordination of customer on-site meetings and product inspections• Partner with parent and sister companies to develop tradeshow objectives and strategies with respect to product launch, promotional activities, messaging, development of graphics and other collateral materials• Participate in new product development to prepare for future sales and marketing needs• Respond to RFQ and RFI from sam.gov• Gather, prepare and develop proposal-related documents, summaries and presentations

Miamisburg, Oh

Key responsibilities:• Prepare and edit internal company-wide technical documents, including work instructions, quality support materials, corporate key processes, ISO procedures, and standard operating procedures• Wrote and maintained customer-facing Operator Manuals and Quick Start Guides; managed in document control system PDM for revision control, approval workflow• Frequent participation with DCMA Quality Inspector to facilitate document and product review for U.S. Military sales orders

Responsibilities include writing and editing enterprise policies and procedures; publishing documents and corporate announcements to the intranet, content creation using web content software; interviewing SMEs; following state and federal mortgage servicing and banking regulations; performing administrator duties for Microsoft SharePoint sites.

Miamisburg

Reviewed mortgage policies and procedures for compliance with regulatory guidelines.

While at STS, I completed more than a dozen work and test instructions using a restructured format. I also designed and developed an Operations Manual for high-concept combat weaponry.I also completed “Train the Trainer” course and drove the training map development for assembly procedures.

I was the writer and project manager of five domestic and two global employee quarterly newsletters for Emerson Climate Technologies, a division of Emerson. My responsibilities included content development, interviewing and copywriting, facilitating the graphic design and layout, project management and print and mail coordination.

Account manager for P&G, Eukanuba and Iams brands. Responsibilities included producer and writer of Sales and Marketing Intranet site, producer of interactive kiosk solutions for national and international tradeshows, and interactive training solutions for internal University.Assistant account manager for KitchenAid brand. Producer of innovative, award-winning interactive kiosk. Responsibilities included content and creative development. Facilitated in-store launch with retail trade partners.Directed C+A’s participation in Point-Of-Purchase show. Managed and facilitated show participation including coordination of materials and staff, giveaways, booth design, travel, shipping, set-up and tear-down, and booth management. Responsible for nearly $250,000 current-customer sales in 2004.

Wrote and produced health care benefits materials, including summary plan descriptions, long-term and short-term disabilitiy materials, and enrollment materials. Developed and coordinated internal marketing materials,, including web site content, interative CD and company literature.Facilitated new business development; prepared sales presentations and requests for proposals.