Cynthia Vong

Cynthia Vong Email and Phone Number

Passionate Digital Marketer | Social Media and Customer Service Enthusiast | Seeking Exciting Opportunities @ Tommy Hilfiger
amsterdam, north holland, netherlands
Cynthia Vong's Location
Greater Toronto Area, Canada, Canada
About Cynthia Vong

Graduated with a BA in Sociology from Wilfrid Laurier University and obtained a postgraduate degree in Advertising and Marketing Communications from Humber College. My academic journey, combined with hands-on experience, has shaped my expertise in fields of customer service, digital marketing, and social media.My skills extend to understanding consumer behaviour, crafting compelling marketing strategies, and driving engagement across various digital platforms. With a strong background in customer service, I excel at connecting with audiences and ensuring their needs are met, contributing to positive and lasting experiences.

Cynthia Vong's Current Company Details
Tommy Hilfiger

Tommy Hilfiger

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Passionate Digital Marketer | Social Media and Customer Service Enthusiast | Seeking Exciting Opportunities
amsterdam, north holland, netherlands
Website:
tommy.com
Employees:
8667
Cynthia Vong Work Experience Details
  • Tommy Hilfiger
    Sales Team Lead
    Tommy Hilfiger Aug 2021 - Present
    Ontario, Canada
    - Monitor the work floor and stockroom and ensure that all associates are in assigned roles for any loss prevention in the store- Train and offer guidance to my department and team, directing them by coordinating shifts that will enhance productivity and performance- Accelerate in customer service by responding directly to customers’ needs and wants and finding resolutions to any issues that may arise- Earned Future Maker in the month of December 2022, by demonstrating excellence throughout the establishment, and achieving great business results, all while following company protocols and guidelines
  • Tommy Hilfiger
    Sales Associate
    Tommy Hilfiger Nov 2015 - Aug 2021
    Ontario, Canada
    - Assist store management with daily company functions and tasks- Operate Point of Sale (POS) systems to process customer transactions accurately and efficiently- Ensure that customer service is prioritized at all times, maintaining a positive shopping experience- Work towards meeting daily sales goals by actively engaging with customers and promoting products- Maintain cleanliness and organization of the sales floor, including restocking shelves and arranging displays- Collaborate with team members to achieve store objectives and targets- Stay informed about product features, pricing, and promotions to assist customers effectively- Earned Associate of the Month in July 2019 by demonstrating excellence throughout the establishment, and achieving great business results, all while following company protocols and guidelines
  • Food Banks Mississauga
    Marketing Assistant
    Food Banks Mississauga May 2023 - Sep 2023
    - Conceptualize, develop, and publish captivating content across various social media platforms such as Instagram, Facebook, LinkedIn, Twitter, and TikTok- Strategize and organize content initiatives within a comprehensive social media editorial calendar- Monitor and oversee media exposure and mentions- Collaborate in executing client marketing strategies aimed at informing vulnerable community members about access to emergency food programs- Captured high-quality photographs and videos for marketing materials, including product shots, events, and promotional content
  • Faulhaber Communications
    Digital Trainee
    Faulhaber Communications Sep 2022 - Dec 2022
    Toronto, Ontario, Canada
    Clients: Bed Bath and Beyond, buybuy BABY, RioCan Living, Assembly Park, BSH - Luxe Appliance Studio and L'Atelier Studio D'électroménagers (BOSCH, Thermador, Gaggenau), Spin Genie, SHED Chetwyn Farms- Actively engage with the community daily to foster growth in social reach and interaction- Develop unique content for social media platforms and blog posts- Utilize scheduling tools such as Hootsuite, Sprinklr, and Sprout Social to manage content across multiple platforms efficiently- Provide insightful reporting and analytics to enhance social media account performance- Support the PR and Marketing team with various administrative duties
  • Her Campus Media
    Social Media Coordinator
    Her Campus Media Sep 2019 - Apr 2020
    Waterloo, Ontario, Canada
    - Managed and created content for social media accounts and posted daily- Collaborated and promoted the club and events, engaging with students online and on-campus to be involved- Achieved elite status within the online magazine as a top-ranked chapter by Her Campus
  • Mcdonald'S
    Crew Member
    Mcdonald'S Jun 2015 - Oct 2016

Cynthia Vong Education Details

Frequently Asked Questions about Cynthia Vong

What company does Cynthia Vong work for?

Cynthia Vong works for Tommy Hilfiger

What is Cynthia Vong's role at the current company?

Cynthia Vong's current role is Passionate Digital Marketer | Social Media and Customer Service Enthusiast | Seeking Exciting Opportunities.

What schools did Cynthia Vong attend?

Cynthia Vong attended Wilfrid Laurier University, Humber College, Université Laval.

Who are Cynthia Vong's colleagues?

Cynthia Vong's colleagues are Harjap Singh, Arun Kushwah, Ibrahim Hussien, Milena Granda, Namita Sharma, Marlon Vizcaya, Rachele Selvatico.

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