Cyreene See Email & Phone Number

San Francisco, California, United States

• Cultivates inbound and outbound leads through call, SMS, and email activities. Manages SF Honda and Acura’s official Facebook pages with an average of 30 content/posts created per month
• Guides the customer through the vehicle purchase process through an industry-specific Customer Relationship Management (CRM) application, averaging 80-90 daily touchpoints (phone, email, SMS)
• Top associate in terms of in-person appointment generation, show-up, and conversion with an average of 100-115 showups and 40-60 sold units per month
• As a Sales and Leasing Consultant, sold various Honda vehicles for 23 months with an average of 12-15 units sold per month

Honda Cars Makati (Makati City, Philippines)

• As the Marketing department head for the Honda dealership group of Ayala Corporation, led a team of 6-9 associates to cater all marketing requirements of six city-based dealerships and set direction for five more.
• Developed sales, service and parts campaigns for brand awareness, lead generation, and customer retention
• Transformed the department’s role from being a graphic design support group to an in-house, 360° advertising arm with full authority on content development, events organization, public and media relations, corporate.

Honda Cars Makati (Makati City, Philippines)

• Acted as the marketing services officer in the absence of the department head (minimum 6 months, maximum 2 years)
• Strengthened the corporate communications role and performed other marketing support tasks to ensure that the department will continue to run flawlessly
• Managed the creative projects queue to ensure 100% completion of all requests on time
• Developed print, web, and social media communications for brand building and lead generation
• Developed key messages, branding and positioning statements, and advertising copies
• Produced press releases, SMS, e-mail blast, and program scripts, official company correspondences, and designed marketing collaterals

Honda Cars Alabang (Alabang, Philippines)

• Conducted after-sales follow-up call to generate customer feedback on vehicle purchase and dealership experience
• Prepared weekly and monthly sales feedback report, monthly customer information report, and turnover package inventory report
• Served as the main liaison between customers, management, and sales team

Isuzu Alabang (Muntinlupa City, Philippines)

• Designed marketing collaterals, managed web content, spearheaded customer care events, and produced public relation materials such as press releases and advisories for Sales, Service, and Parts operations and corporate.
• Coordinated with internal business divisions and local vendors to guarantee on-time, cost-effective delivery of all marketing communications materials

Master Of Marketing Communications, Graduate School Of Business

Bachelor Of Arts (Ba), Communication Arts