Cyreene See Email & Phone Number

San Francisco, California, United States

• Cultivates inbound and outbound leads through call, SMS, and email activities. Manages SF Honda and Acura’s official Facebook pages with an average of 30 content/posts created per month• Guides the customer through the vehicle purchase process through an industry-specific Customer Relationship Management (CRM) application, averaging 80-90 daily touchpoints (phone, email, SMS)• Top associate in terms of in-person appointment generation, show-up, and conversion with an average of 100-115 showups and 40-60 sold units per month• As a Sales and Leasing Consultant, sold various Honda vehicles for 23 months with an average of 12-15 units sold per month

Honda Cars Makati (Makati City, Philippines)

• As the Marketing department head for the Honda dealership group of Ayala Corporation, led a team of 6-9 associates to cater all marketing requirements of six city-based dealerships and set direction for five more provincial branches• Developed sales, service and parts campaigns for brand awareness, lead generation, and customer retention• Transformed the department’s role from being a graphic design support group to an in-house, 360° advertising arm with full authority on content development, events organization, public and media relations, corporate communications, market research, database management, and mobile and digital marketing

Honda Cars Makati (Makati City, Philippines)

• Acted as the marketing services officer in the absence of the department head (minimum 6 months, maximum 2 years)• Strengthened the corporate communications role and performed other marketing support tasks to ensure that the department will continue to run flawlessly• Managed the creative projects queue to ensure 100% completion of all requests on time• Developed print, web, and social media communications for brand building and lead generation• Developed key messages, branding and positioning statements, and advertising copies• Produced press releases, SMS, e-mail blast, and program scripts, official company correspondences, and designed marketing collaterals• Ensured brand consistency in internal and external communications• Marketing representative in-charge of event documentation and coverage and production• Coordinated with internal business divisions and local vendors to guarantee on-time, cost-effective delivery of all communication materials

Honda Cars Alabang (Alabang, Philippines)

• Conducted after-sales follow-up call to generate customer feedback on vehicle purchase and dealership experience• Prepared weekly and monthly sales feedback report, monthly customer information report, and turnover package inventory report• Served as the main liaison between customers, management, and sales team

Isuzu Alabang (Muntinlupa City, Philippines)

• Designed marketing collaterals, managed web content, spearheaded customer care events, and produced public relation materials such as press releases and advisories for Sales, Service, and Parts operations and corporate marketing efforts across branches• Coordinated with internal business divisions and local vendors to guarantee on-time, cost-effective delivery of all marketing communications materials

Master Of Marketing Communications, Graduate School Of Business

Bachelor Of Arts (Ba), Communication Arts