Cyril Reynolds Email and Phone Number
E-Mail: cyril.j.reynolds@gmail.com
Devfolio
View- Website:
- devfolio.co
- Employees:
- 13
-
Operations & Marketing GeneralistDevfolio Oct 2024 - PresentBangalore Urban, Karnataka, India -
Product ManagerHopstack Dec 2023 - Oct 2024Bangalore Urban, Karnataka, IndiaProduct lead for Hopstack Ignite - www.hopstack.io/hopstack-ignite- Run the product development and strategy functions for Hopstack Ignite, our prep-center focused WMS product. - Manage a cross-functional team of 2 engineers, 2 marketers and a designer to ideate and deliver features for the product. - Manage the product roadmap and delivery of features- Currently neck deep in the 0 -> 1 journey of getting our first customer and finding PMF. If you're reading this, wish me luck. -
Implementation Engineer & Product LiaisonHopstack Jul 2023 - Oct 2024Bangalore Urban, Karnataka, India- Internally transferred to the Customer Success and Implementation Division- Led the deployment for 15+ enterprise and business customers, with an average ARR of $35k. Also, acted as a key account manager for 2 out of 3 enterprise clients with an ARR of $150k+- Led cross-functional teams (engineering, product, implementation, customer support) to train, configure, and deploy the software for all signed customers. - Conducted training and development activities for 10+ customers across various demographic identities (tech-friendliness, age, experience, nationalities, etc.)- Liaised with the product team and the product owner to collate and compile product requests from the customers and ensure that either the feature, or a decision gets delivered to the customer. - Created a 400+ page knowledge base from scratch, isolated 10+ high customer-support issues and created plans to fix them, resulting in a drop of customer service queries by 63% in 6 months. -
Associate Product ManagerHopstack Jun 2022 - Oct 2023Bangalore Urban, Karnataka, India- Led the development and delivery of 40+ features and featurettes over 1.2 years- Established processes as the first PM of a growing B2B startup, impacting product development in a 20 person team.- Trusted advisor to leadership on all product matters. - Researched and went through hours of customer meeting recordings to isolate pain points and manage the product roadmap- Saw a 100% YoY growth in revenue as a result of features that were delivered as part of the roadmap I managed. -
Product Management InternHopstack Dec 2021 - Jun 2022Bangalore Urban, Karnataka, India- Working with the product, marketing, and engineering teams to fulfill sprint objectives, compile product documentation, and perform other ancillary functions- Writing product blogs and making product videos- Creating selling frameworks and sales funnels for products- Creating PRDs for internal feature development for the platform- Researching competitive landscape to develop feature lists, counter-competitive messaging, development priorities and research reports. -
Management TraineeWiggles.In May 2021 - Sep 2021Pune, Maharashtra, India- Participated and then led various projects such as product launches, service launches, process optimization, due diligence coordination, technological improvement, etc.- Implemented a new product development pipeline that resulted in an accelerated product launch timeline of 2-4 months (from 8-12 months).- Implemented new processes for asset requisitions that reduced turnaround times by 50%.- Negotiated with two B2B vendors for finalizing B2B purchase deals worth $15k. -
Project Coordination InternWiggles India Apr 2021 - May 2021Pune, Maharashtra, India- Generated weekly and monthly reports for management.- Worked with HR to develop a departmental roadmap that laid down development timelines for HR policies, code of conduct, and documentation.- Worked with IT to assist in the migration process of data from one domain to another. -
Member Of The Organizing CommitteeHarvard Us-India Initiative Jul 2020 - Feb 2021South Mumbai, Maharashtra, India- Assigned to the logistics division as well as the delegate relations division.- One of 11 people selected from the largest application pool in HUII history to be a part of the OC.- Led the design efforts for the conference, concentrating on social media graphics, conference programme brochure and promotional materials- One of seven moderators chosen to spearhead and steer discussions with panellists and speakers. I personally handled a fireside chat with Ms Milee Ashwarya, renowned publisher and Ms Marya Shakil, political editor at a major news house.
Cyril Reynolds Skills
Cyril Reynolds Education Details
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Human Resources Management & Marketing Management (Dual Major) -
Science
Frequently Asked Questions about Cyril Reynolds
What company does Cyril Reynolds work for?
Cyril Reynolds works for Devfolio
What is Cyril Reynolds's role at the current company?
Cyril Reynolds's current role is Operations @ Devfolio | Ex- PM at Hopstack.
What schools did Cyril Reynolds attend?
Cyril Reynolds attended Symbiosis Centre For Management Studies- Pune, The Lexicon Schools.
What skills is Cyril Reynolds known for?
Cyril Reynolds has skills like Event Photography, Management, Client Coordination, Management Information Systems, Adobe Photoshop, Team Management, Customer Service, German, Hindi, Malayalam, Graphic Design, Photography.
Who are Cyril Reynolds's colleagues?
Cyril Reynolds's colleagues are Pratham Vaidya, Raman Aggarwal, Shriya K., Mardav Gandhi, Vanshika Rattan, Swarnim Walavalkar, Goutam Yadav.
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