Cyril Amoke Email & Phone Number

Abuja, Federal Capital Territory, Ng

Chicago, Illinois, United States

Client relationship management, email management, calendar management

Abuja, Federal Capital Territory, Nigeria

- Facilitate daily stand-up meetings as Scrum Master for effective communication- Monitor and track task progress using Trello and Gantt charts to ensure timely completion- Produce comprehensive weekly project status reports for stakeholders' review- Manage and maintain the Trello board for optimal organization and team collaboration- Coordinate project team members, maintain documentation, and implement strategies to enhance efficiency by 30%

Nigeria

•Successfully conducted comprehensive relationship reviews for clients, leading to the development of tailored solutions for their unique needs.•Strengthened long-term client relationships by effectively employing dynamic interpersonal skills, leading to increased customer satisfaction and retention.•Streamlined the entire sales process for a SaaS B2B product, from demonstration to closing the deal, onboarding, and beyond, resulting in improved conversions and customer experience.

Fct Abuja

•Successfully enhanced office automation by streamlining staff correspondence, record tracking, and data communications.•Significantly increased efficiency and productivity by implementing a new document management system.•Effectively managed senior staff's calendars, reports, and meeting notes, ensuring timely preparation and prioritization. Provided reliable secretarial and office management support while fostering a cooperative working environment with colleagues.

Nsukka, Enugu State, Nigeria

•Achieved high customer satisfaction rate by adeptly addressing and resolving issues, showcasing expertise and friendly service.•Promptly handled customer inquiries, questions, and concerns, consistently exceeding service expectations and performance benchmarks.