Cyril Chouity Email & Phone Number

𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐀𝐳𝐮𝐫𝐞 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬• Managed deployment and maintenance of Microsoft Azure solutions, leveraging services like virtual machines, Azure AD, and Azure Service Principles and Enterprise applications for scalable cloud infrastructures.• Utilized Azure Resource Manager templates and PowerShell scripts for efficient resource provisioning.𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝟑𝟔𝟓 𝐀𝐩𝐩 𝐒𝐮𝐩𝐩𝐨𝐫𝐭• Provided adept support for Microsoft 365 apps (SharePoint, Teams, Exchange), ensuring uninterrupted communication and streamlined collaboration across global teams.• Collaborated with users to troubleshoot, offer solutions, and optimize app utilization.𝐄𝐧𝐝𝐩𝐨𝐢𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞• Assisted in endpoint management through Microsoft Intune, enabling secure remote device setup, compliance enforcement, and efficient software distribution.• Implemented Mobile Application Management (MAM) and Mobile Device Management (MDM) strategies for data security and user experience.𝐀𝐜𝐭𝐢𝐯𝐞 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫𝐲 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞• Designed complex Active Directory setups, featuring forest/domain configurations, access controls, and delegated administration.• Implemented Group Policies for uniform configurations, security, and compliance.𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧• Configured DNS and DHCP for reliable name resolution and IP management, minimizing disruptions and simplifying IP assignment.• Led Citrix Workspace deployment for secure remote access, enhancing mobility and maintaining data security.𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐚𝐧𝐝 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭• Utilized SCOM for proactive Windows infrastructure monitoring, ensuring minimal downtime and high system reliability in addition to scheduling downtime for pre-planned maintenances.• Conducted performance analysis, capacity planning, and fine-tuning for optimized resource usage and user experience.

Lebanon

• Developed advanced automated flows and internal business apps to digitize company wide processes with advanced quality and security measures.• Supported, Implemented, and assigned services for Microsoft Active Directory and Windows-based systems across the enterprise (multi-domain environment), including directory and future identity management solutions.• Served as the first point of contact for user queries and technical issues, utilizing in-depth problem-solving skills to diagnose and resolve challenges.• Demonstrated a commitment to ongoing professional growth by staying current with the latest industry trends and emerging technologies, ensuring the delivery of state-of-the-art solutions and support services.

Lebanon

Lebanon