As Digital Transformation Executive, I spearhead global digital transformations, driving enterprise-level initiatives that consistently improve customer experience and business performance. I excel in identifying and capitalizing on new digital business opportunities, leveraging advanced technologies such as automation and artificial intelligence.In my role:1. **Digital Strategy Leadership:** I offer strategic guidance to key clients worldwide, paving the way for their digital transformation journeys. This involves a deep understanding of industry trends, technological advancements, and the competitive landscape to formulate effective strategies.2. **Customer Experience Innovation:** I lead efforts to enhance customer engagement and satisfaction by deploying innovative digital solutions. This involves optimizing existing digital channels and developing new ones to create seamless, personalized customer journeys.3. **Technological Advancement:** I am instrumental in harnessing the power of emerging technologies to drive business growth. Through automation and AI, I help clients streamline operations, improve decision-making, and unlock new revenue streams.Recent recognitions:✪ #1 Key Opinion Leaders - Digital Experience✪ #1 Key Opinion Leaders - IoT Connectivity✪ #3 Key Opinion Leaders - Data ManagementI'm excited to bring my strategic vision, technological expertise, and passion for digital innovation to drive digital transformation. I'm eager to champion technology integration into all aspects of business, ensuring digital capabilities are fully leveraged to meet organizational goals.

• Led Agile teams through product framing and discovery, including defining business KPIs, product vision, personas, and user story mapping. • Assessed agile teams and individuals' capabilities (including executives), recommended training, workshops, and coaching approaches.• Provided expertise to tailor the Agile project management to meet the demands of the Digitial Business Transformation program.• Coached 3 marketing teams, Operations Analysts, Senior Managers, and Executives (around 30 people) on growth mindset, Agile values and principles to promote continuous improvement in practices and artefacts. • Created and delivered team and organisation training materials, workshops, building knowledge, and skills to facilitate the implementation of the Digitial Business Transformation program.• Led several tactical iteration sessions to reduce marketing campaigns development timeframe to less than 3 weeks (including compliance).• Worked with agencies, IT providers and other departments to ensure they are all aligned with the operating model and roadmap delivery,• Identified and raised challenges and obstacles and worked collaboratively with Change Management and workstream leads to resolve them.

I'm proud to serve the United Nations' Sustainable Development Goals as Global Juror for the Global Entreps Awards.

Handpicked for a role with a London based innovation consultancy that specialises in Agile business transformation. I helped clients to deliver business objectives through Agile new ways of working and digitalisation. I expertly developed and presented added value-driven transformation solutions and financial models to senior stakeholders. I translated digital strategies into executable programmes that maximise the business benefits of information technology-enabled innovation.Supporting actively Emergn new business opportunities and B2B marketing activities; creating a new consulting offering; helping clients to deliver business objectives through new ways of working is central to the role; ensuring that the right processes, procedures, and technologies are designed, used and integrated to integrate fully Agile principles into the business and maximise outcomes.

• Conducted initial assessments with the CIO and his leadership team to baseline their current ways of working. Changed the way the leadership categorise and visualise their times to focus on value.• Identified opportunities and worked with the executive leadership to design experiments to maximise business outcomes. Developed a project selection framework to support a $300m deal.• Led executive mentoring and training efforts, reviewed Personal Development Plans.• Supported a review into recruitment, developing case studies and criteria selection development. Recommended changes to facilitate cross-pollination among siloed-teams.• Credited with successful improvements in the deployment of IT changes between BP IST and BP Enterprise, reducing operating costs.

• Developed and delivered team and organisation training materials and workshops, building knowledge and skills to facilitate the Agile transformation of the Acceleration Team (6 Senior Leaders, US/BE). • Consolidated vaccines development process (Value Stream) to identify the flow of information, key data points and value along the journey (from the antigen candidate selection to the production). Defined the Minimum Viable Product (MVP), communication strategy, team structure and roles, and tooling.• Built and implemented the Operating Model for the Acceleration team, its 4 workstreams, and the articulation and connection with the organisation.• Secured internal funding for a new team.• Coached teams, Business Analysts, Senior Managers, and Executives on Agile values and principles to promote continuous improvement in practices and artefacts. • Led strategic Release Planning and tactical Iteration Planning sessions to reduce vaccines development timeframe from 15-20 years to less than 10 years.

London based digital innovation consultancy that specialises in digital innovation and transformation with a focus on artificial intelligence and machine learning. Central to the role is helping clients to deliver business objectives through digitalisation; ensuring that the right processes, procedures and technologies are designed, used and integrated to fully integrate digital into the business and maximise benefits.

Contract roleA fast-paced role on the £4.4bn Carrefour Ecommerce and Digital Transformation Programme with responsibility for leading a multidisciplinary team of 28 people in 2 product scrum teams on driving and delivering product releases using agile/scrum methodologies. Remit included author requirements, driving user experience focused user stories and backlog grooming/management. The position demanded close collaboration with a network of internal and external stakeholders; incorporating senior executives, marketing, sales, support and architecture colleagues.• Delivered the MVP (Minimum Viable Product) for the new ecommerce website (desktop and mobile), defined critical customer journeys, led local marketing activities (online and offline) including customer reviews/comments.• Optimised user experience and product performance by building products strongly based on metrics and user research.• Achieved tight time and budget targets by working in conjunction with several 3rd party system integrators to drive the process on.• Established the API, cloud and software architecture required to deliver the products, in collaboration with solutions architects.

Provided, at global level, ongoing digital thought leadership to key C-level clients and DXC teams on industry trends (mostly Retail, CME, public sector and FSI) and best practice. Concurrent accountability was held for leading complex digital advisory and consulting retail engagements. Support around business development and sales (EMEA) in the digital transformation and customer experience space was an important element of the role; including collaboratively pitching and negotiating. Role scope featured leadership of a cross-functional team and strategic relationship building with partner companies. • Co-authored the original DXC 8 Steps Digital Transformation Framework that has helped multiple cross-sector business in their digital transformation journey and maximised added value.• Developed a digital strategy for Ascot Racecourse, with a mobile app business case, trial of an on-site mobile payment solution and recommendations for a content management system and a digital asset management approach. • Shaped and created the digital transformation roadmap for Ted Baker; documenting as-is, envisioning the future customer engagement (including in-store) and introducing technological partners (3D Scanning, digital signage, IoT).• Led product innovation team for a utility firm, developing new products and services to improve customer experience based on artificial intelligence, machine learning, chatbots and augmented reality • Key driving force behind enabling prospects and clients planning their digital journey by running digital maturity assessments and innovation sessions. • Provided illustrated customer journeys to support the need for digital transformation and identified business capabilities required to deliver the vision.

Primarily focused on setting up the digital business analysis track in the newly created Digital Mortgage Proposition team. Accountability was held for capturing strategic, business and functional requirements across 5 different systems to ensure an end to end perspective. Alignment of business, proposition, analysis, technology and creative tracks was critical. • Delivered a successful methodology for the digitisation of the Digital Proposition Mortgage projects and defined the first 2 digitised projects for Barclays following several unsuccessful attempts with previous providers.

Tasked with defining, building and launching digital products based on a large and complex set of requirements. Remit included detailed analysis, development of roadmaps, defining scopes of work, feasibility studies and establishing delivery models. Recruiting, managing and mentoring a team of business analysts and business consultants was a key responsibility. Full alignment and coordination with UX, Marketing and IT teams was critical to ensure successful product delivery. The role also featured c-level presentations, workshop delivery and QA/testing support.• Collected and validated requirements for a large and complex e-commerce and content management project for Nivea (60+ countries, 10+ agencies); with Sapient Nitro listed co-global agency of reference after only three months.• Created and defined new innovative business models/propositions based on current JATO data and new globally delivered products and services for the automotive marketing industry).• Masterminded a digital business proposition for BRAKES’ independent customers for a large and complex multi-channel digital transformation project and maximised the value proposition from a customer’s point of view.• Led and mentored the business analyst team for the define, design and build phases of a project to implement an online booking system for blood donation for the NHS Blood and Transplant team. • Delivered a new digital proposition for Barclays Wealth Management, international ecommerce re-platforming for Tesco F&F, global intranet for Rolls-Royce and digital business transformation for TUI (250+ brands, 60+ countries).

Led the creation and definition of innovative business, product and customer experience concepts in conjunction with business and technology teams (US and Europe). A key objective was the analysis and documentation of business and technical requirements for 4 e-commerce websites (3 US-based and 1 UK-based). This led to training/coaching the e-commerce business analysts for both the US and India offices. The position involved significant c-level interaction. • Reduced order treatment time from 21 days to 2 days by specifying and delivering an automated inspection copy back office system, with over 80% of the inspection copy requests automated. • Realised +70% online sales growth in 2009 (10% in 2007) and +60% visits growth in 2009 (10% in 2007) as a result of concepts delivered.• Delivered strong business benefits by building and delivering SAGE Publications web analytics (Webtrends and Google Analytics).• Designed and led a series of highly effective business and technical workshops to clarify and capture the business needs (websites and back office systems), including online product development.

Opted to apply acquired expertise to establish a start-up. Took responsibility for developing a business plan, marketing strategy approach and product management/development process.• Built and sustained productive relationships with marketing agencies, affiliation programs and IT providers.

As the Marketing Operations Business Analyst, I was responsible for providing data-driven insights to support the operational decision-making of the business regarding customer service and call centers.I worked closely with the business operations team to understand key issues and pain points and used data analysis and modelling to identify opportunities for improvement.I was also responsible for developing the new Call-Pre-Qualification calls system (CPQ) and tracking key performance indicators and trends.

I was part of the team that helped relaunch the iPod in the UK and France.My role was to provide marketing research, consulting, and advice to the teams in each county. I worked with the US and European teams to develop a marketing strategy that would reach the target market in the UK and France.

France's leading Internet services company. CAPGEMINI since December 2003Solutions Architect for .Net and Microsoft solutions. (pre-sales, sales, and implementation)I have a proven ability to lead and deliver large-scale web and digital projects on time and within budget.Strong technical background with experience in a wide range of web technologies.Excellent communication and interpersonal skills.

Full stack developer for the Danone, Societe Generale, and MBNA intranets

Internet security company bought by Scient in 2000Full stack developer for the automatic documentation deployment in Intranets