Senior Field Service Engineer
CurrentPerforming service work on robotic pharmaceutical automation machines. Primary tasks include installation, preventative maintenance, and diagnosis and repair of pill counting, vial dispensing, and compliance pouch packaging machines at customer sites. Other tasks include: QC verification of machines prior to shipment; Maintenance of customer relations through timely communication and travel to customer sites; Documentation of machine issues for reporting to R&D; Mentorship of junior service team members through training and on/off-site support.