Cyrus Ryan Ubando Email & Phone Number

Wellington, New Zealand

• Deployed and provisioned Cisco Meraki AP’s • Troubleshoot and implemented best practice configuration on Cisco Layer 2 switches

Singapore

My role includes design, implementation, documentation and coordination of Network Projects of NCS clients which are under financial institutions.Projects Implemented/Supported:1. Australian and New Zealand Bank (ANZ Bank – Singapore, American Samoa, Taiwan, Solomon Island) • Implemented routers and switches ATM branch sites. (WAN, EIGRP, VPN, MPLS, VRF technologies)• Installed Riverbed StealHead for branch optimization.• Planned and execute the VOIP network migration, doing configuration and inventory of port on Cisco switch.2. Rashid Hussain Berhad Bank (RHB Bank Singapore)• Designed and implemented new Data Center branch compose of Cisco ASR1001 routers, 3850/3750/2960 switches. Using EIGRP & HSRP to achieve fast convergence and redundancy.3. Bank of East Asia (BEA Singapore)• Completed replacement of all data network device composing of 22 devices (routers and switches) within a limited implementation window of 10 hours.4. Bank of China (BOC Singapore)• Completed installation of Cisco routers configuring as HSRP on 2 branch sites.

Singapore

Managed and provided ongoing operational network support for HP clients, providing deep level technical troubleshooting for incidents. Implementing and approving network changes. Coordinated to vendor and customer to effectively execute the projects in a timely manner.Projects Implemented/Supported:1. Cathay Pacific Airways, Hongkong• Remotely manages the LAN data center based in Hong Kong.(Cisco routers, switch and Checkpoint)• Completed change request for Checkpoint gateway• Installed and configure Cisco Nexus device on existing 10gig Network. (N7000, N6000, N2000)• Reviewing and approving the operational everyday changes to be implemented2. Jurong Aromatic Corporation (JAC), Singapore• Network operation support and installation/configuration on site of Checkpoint, Cisco 3750 switch stacking, HP A5820/HP5500 switch, Wireless controller (AIR-LAP1142N and HP MSM 460/430)3. Procter & Gamble (P&G), Singapore• Provide onsite network support and troubleshooting during network migration activity4. Johnson & Johnson (J&G), Singapore• Completed data network migration to HPE data center.5. Unilever, Singapore• Migrated client to new HPE data center, this includes planning for migration move, installation, support.

Singapore

(December 2007 to July 2010 – under agency “Adecco Personnel Pte. Ltd.” Singapore)• Day to day support, initial triage, and response to service incidents within Hosting network infrastructure • Performs network device upgrade and recommendation for hardware replacement to the vendor if necessary.• Utilize alarm monitoring and diagnostic tools to identify, diagnose, and correct network service conditions.• Own problem/assignment through to resolution/completion and ensure closure• Implements repeatable, network configuration change activity on our manage client performed customer requested configuration and trouble-shooting on Alcatel-Lucent Brick Device• Effectively communicating to other internal team, vendor or customer to analyze and trouble-shoot a network issue through email and via phone.

Philippines

• Provide high-level of technical support and restoration on emergency service of PLDT’s data and telecommunication network providing largest broadband service in the Philippines. • Analyzing network performance and monitoring network.• Perform IOS and hardware upgrade for IP Back Bone routers, BRAS routers, Aggregator switches, Foundry Core switches and IPDSLAM’s, for software bug fixes. Perform router and switch configuration during major network changes and equipment migrations. • Actively involves in the training and development of employees by being a resource speaker for Fundamental of IP (FIP) which aims to improve and develop awareness about IP and Data Communication.• Involved in testing/acceptance of Voice gateway devices for VoIP services

Philippines

• Implement and design for customer’s Local Area Network, • Provides assistance in customer’s router and switch setup • Provides desktop support for customer’s hardware and software application.• Perform regular monitoring of network and desktop performance within the company, and perform virus scans and software patches updates if necessary.