AeroLeads people directory · profile
Cy Serrano Email & Phone Number
Product Operations Director
at
Pathways
1 work email found
@betterworks.com
5 phones found area 310, 661, and 855
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Product Operations Director
Location
Philadelphia, Pennsylvania, United States
Who is Cy Serrano? Overview
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Quick answer
Cy Serrano is listed as Product Operations Director at Pathways, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at betterworks.com, phone signal with area code 310, 661, 855, and a matched LinkedIn profile for Cy Serrano.
Cy Serrano previously worked as Vice President, Product at Significo and Director of Product, Pricing at Inspire. Cy Serrano holds B.Sc., Business Administration from University Of Southern California.
Company email context
Email format at Pathways
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{first_initial}{last}@betterworks.com
86% confidence
AeroLeads found 1 current-domain work email signal for Cy Serrano. Compare company email patterns before reaching out.
Profile bio
About Cy Serrano
I'm driven by a mission to create experiences that enable human flourishing. With over 13 years in software product management and leadership, I've helped early and growth-stage startups make real impact in e-commerce, climate, and health.My superpower? Bringing people together. For two decades, I've volunteered my energy and time to empowering young leaders to create change in their communities. Combined with my product-building expertise, this ability to build trust and inspire others has become my go-to tool for moving teams forward – creating meaningful social impact through exceptional products and experiences.The proof is in the results: I built and directed a remote healthcare team that launched a 0-1 product in under 5 months, providing vital tools for people dealing with anxiety and depression, with 80% user satisfaction. In the renewable energy space, I delivered innovative pricing strategies driven by machine learning, driving nearly $20M in added revenue while accelerating our imperative transition to a net-zero carbon future.Life is short, and there's so much good work to be done. We can be the change we wish to see in the world, and I'm all in on using my energy, skills, and experience to create a legacy where we all can flourish. If you're moved by this mission – if you're excited about Doing Good while building great products – let's connect and explore how we might collaborate or share insights.
Current workplace
Cy Serrano's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles
Cy Serrano work experience
A career timeline built from the work history available for this profile.
Vice President, Product
◈ Created the vision and strategy for a 0-1 product while building a team to develop and launch it on time and under budget with 80% user satisfaction in less than 5 months.◈ Prepared company for audit and secured ISO 13485 certification through documentation and improvement of product processes in 3 months, resulting in expanded client opportunities.◈.
Aug 2023 - Sep 2024
Director Of Product, Pricing
◈ Initiated a new product group, hiring two product managers, creating the vision, objectives, and strategy; increasing revenue by $12 M in under one year.◈ Led the expansion of ML-driven dynamic pricing and self-service tools in 6 months, allowing for more rapid pricing experimentation, adding $8 M in additional revenue.◈ Drove development of data.
Jun 2022 - Jul 2023
Director Of Product, Acquisition
◈ Streamlined enrollment processing through internal tooling and automation, improving sales efficiency by nearly 30% and increasing sales agent retention by 15% in 6 months.◈ Managed and coached a product manager who was promoted twice in two years.◈ Co-founded and chaired the company’s first LGBTQIA+ employee resource group for two years, hosting monthly.
Apr 2021 - Jun 2022
Senior Product Manager
◈ Conceptualized and launched a contactless enrollment feature in 3 months, enabling sales and increasing new member enrollments by 15% in the first year of the pandemic.
Feb 2020 - Apr 2021
Head Of Product & Design
◈ Drove growth experimentation, resulting in a 3-5% monthly improvement in conversion rates and contributing to overall increase in ARR from $175K to $18M in 2 years.◈ Designed and shipped a rules-based automation system, improving operations efficiency by nearly 20% through a period of rapid scale peaking to over 15K monthly active subscribers.
Sep 2017 - Dec 2019
Product Manager
◈ Implemented UX improvements that led to a 20% month-over-month increase in e-Commerce transactions over a 6 month period.◈ Led the development of a rules-based system to enable better marketplace matching of designers to clients, contributing to a 25% increase in CSAT and a 15% increase in designer retention.
Aug 2015 - Nov 2016
Product Manager & Product Designer
Homdna
◈ Took a new concept and drove the design, development, and launch of a 0-1 mobile app (iOS and android) on time and under budget in 4 months.
Feb 2014 - Jul 2015
Product Manager
◈ Led growth experimentation to optimize checkout flows, resulting in a 10% monthly increase in conversion rates and a 15% boost in average order value.
Sep 2012 - Dec 2013
Sales Operations Analyst
◈ Managed an offshore development team to build internal tools that reduced sales prospecting time by 50%.
Feb 2011 - Jun 2012
1 education record
Cy Serrano education
-
University Of Southern California
FAQ
Frequently asked questions about Cy Serrano
Quick answers generated from the profile data available on this page.
What company does Cy Serrano work for?
Cy Serrano works for Pathways.
What is Cy Serrano's role at Pathways?
Cy Serrano is listed as Product Operations Director at Pathways.
What is Cy Serrano's email address?
AeroLeads has found 1 work email signal at @betterworks.com for Cy Serrano at Pathways.
What is Cy Serrano's phone number?
AeroLeads has found 5 phone signal(s) with area code 310, 661, 855 for Cy Serrano at Pathways.
Where is Cy Serrano based?
Cy Serrano is based in Philadelphia, Pennsylvania, United States while working with Pathways.
What companies has Cy Serrano worked for?
Cy Serrano has worked for Pathways, Significo, Inspire, Yogaclub, and Laurel & Wolf.
How can I contact Cy Serrano?
You can use AeroLeads to view verified contact signals for Cy Serrano at Pathways, including work email, phone, and LinkedIn data when available.
What schools did Cy Serrano attend?
Cy Serrano holds B.Sc., Business Administration from University Of Southern California.
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