A result-driven professional and exceptional leader with talents in building relationships, strategic planning, business development recruiting, and project management. Demonstrated ability to provide exceptional customer service, data analysis, account management, and expand opportunities within existing client base. •Increase company standing by developing short and long-term goals that consist of creating and strengthening relationships and building internal bridges and trust with key customers through strategic planning initiatives. •Decrease business challenges and daily operations issues by proactively contacting customers and necessary departmental heads and apply problem-solving skills to achieve positive end result.•Delivered operational improvements and cut company employee cost by identifying value chain business processes, identifying strengths and weaknesses of daily operational tasks and redesigning these processes to align with company and strategic goals and ensure that the available resources are utilized in the best possible manner. •Create, manage, and maintain financial and sales reports by data cleansing and analysis, using formulas (vlookup, if functions, and others), pivot tables, data validation, conditional formatting, and graph and chart manipulations.•Improve departmental team and performances by recruitment, training and coaching new and existing employees in the sales, financial, project and operations department.