Application Support Engineer
Current● Implemented Control-M software on Linux systems, enabling automation and monitoring solutions for over 200 production workflows across Oracle, SAP, and Azure cloud applications.● Optimized batch data workflows by removing unnecessary steps, driving a 55% decrease in paid licensing costs and saving approximately $30,000 annually.● Designed an alerting and transfer solution for SAP programs, using PowerShell to send financial data and communicate notifications to global project teams and stakeholders.● Led the integration of CI/CD pipelines via Ansible and Azure DevOps, revamping payroll operations with automated application deployment.● Configured API functionality for Control-M to incorporate Python programs, facilitating innovation of existing workload processes through IaC development.● Assisted migration of identity management tools from legacy software to a modern access control platform built on OpenIAM.● Transitioned 60-70 job chains between old and new workload automation software, configuring parameters and connections with ground-up redesign.● Maintained security best practices for financial system and HR applications, supporting global users with timely resolution of IAM incidents and provisioning issues.