Christopher Zerial Email & Phone Number

Sydney, Nsw, Au

Sydney Cbd

Sydney, Australia

Westfield Bondi Junction

• Developed and managed the retail partnerships strategy across three shopping complexes. • Built and sustained business partnerships with a variety of local and global retail operators• Delivered proven business partnerships sales results• Managed multiple income streams with a focus on identification of new income opportunities.• Played a key role in strategic and business planning and delivery across all centres.• Regional lead for the national retail consulting project.• Built expertise in all aspects of retail leasing, facilities management and marketing.• Developed and delivered the LGBTI strategy for Scentre Groups Diversity and Inclusion program

Sydney

A career with Scentre Group fosters the chance to be part of a company that is transforming the digital and physical retail space. Based in Sydney, Scentre Group Australia & New Zealand has a reputation for innovation and experience. Each Westfield shopping centre, owner and Operated by the Scentre Group is retail, social and cultural hub at the heart of the communities we serve. We believe our success is built on the drive and commitment of our people. We pride ourselves on being a market leading employer that offers competitive employee benefits, a high achieving work environment and opportunity for employees to LEAD, CHALLENGE and GROW their careers. LEAD with integrity, CHALLENGE to innovate and achieve, GROW & develop your skills to be the best you can be.Please feel free to contact me via Linked in or contact me on czerial@scentregroup.com or 0437 527 579

Sydney, New South Wales, Australia

Participant in the Observership Program, gaining an insight into the way that boards work whilst completing a hybrid board course over a 12 month period.

Westfield Woden

Westfield Hornsby

• Managed the Operational and Staffing performance of the Area within budgetary guidelines of 80 staff• Ensured maximisation of sales and efficiencies within District with the delivery of circa $6m increase in annualised sales from one store• Lead the budget and yearly KPI planning for the area• Recruited and managed the Human Resource needs for all store personnel• Managed workers compensation and industrial relations• Managed the Preventative Maintenance contractors providing services to the Region• Implemented procedures to deliver inventory cost savings to underperforming stores• Developed the national Produce Training DVD• Project managed Refurbishment program, Store Consumables, Preventative Maintenance and Store Openings

• Managed the Outbound Customer Service Team.• Developed and documented reporting procedures.• Organised incentive payments for team members. • Developed marketing targets. • Dealt with new customers and active traders, building and maintaining relationships. • Worked within strict time frames for campaigns. • Continually assessed procedures and recommended improvements. • Implemented a new retention programme and procedures manual for Customer Assistance.

Master Of Business Administration (M.B.A.), Mba

My decision to commence an MBA this year is a long standing personal goal that I have been looking forward to commencing and will help me.

Presenting To Camera, Presenting To Camera

Bachelor Of Business, Operations Management And Supervision