Crystal Perez

Crystal Perez Email and Phone Number

Account Executive @ Indeed
New York, United States
Crystal Perez's Location
Bronx, New York, United States, United States
Crystal Perez's Contact Details
About Crystal Perez

I strive to be a caring leader, an example of a strong educated and independent woman. I seek opportunities to influence and motivate others through different circumstances where I know my life experiences, knowledge and voice will be utilized to make a differenceCareer Highlight:- Contributed to a 25% increase in the hiring of underrepresented candidates from 2022 to 2023- Delivered over $167 million in sales revenue of Microsoft products from 2015 to 2021.- Microsoft Leadership Development Program graduate 2019.- Awarded the Microsoft Team Player Award 2017 for spearheading team-building activities that fostered a collaborative environment.- Seasoned business leader with over 10 years of experience in people management and multi-unit experience. - Chairperson for HOLA (Hispanic and Latinx Organization of Leaders in Action) New York City chapter in 2023.

Crystal Perez's Current Company Details
Indeed

Indeed

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Account Executive
New York, United States
Crystal Perez Work Experience Details
  • Indeed
    Account Executive
    Indeed
    New York, United States
  • Microsoft
    Hola New York Erg Chair
    Microsoft Oct 2022 - Jul 2023
    Redmond, Washington, Us
    Building community, sense of belonging and professional growth through network and career development opportunities for Hispanic, Latinos and Latinx employees at Microsoft
  • Microsoft
    Go-To Market Talent Sourcer
    Microsoft Feb 2022 - Jul 2023
    Redmond, Washington, Us
    ۰ Orchestrated comprehensive sourcing campaigns for technical roles, including (Technical Account Executives, Account Executives, Customer Success Managers and Sr. Business Managers) decreasing time-to-hire by 30% and consistently placing top-tier candidates across diverse industries (technology, finance, manufacturing and healthcare). ۰ Sourced candidates in North American regions (West, Midwest, North, and South) and LATAM (Latin American). ۰ Leveraged various prospecting strategies to exceed weekly candidate quota of a minimum 6 candidates per hiring event and achieving a 90% offer rate monthly. ۰ Managed candidate pipelines using applicant tracking systems (ATS), LinkedIn, ICIMS, Eventbrite, Meta, Meetup, to ensure seamless communication and efficient tracking of candidate progress throughout the hiring process.
  • Microsoft
    Talent Acquisition Program Manager
    Microsoft Aug 2021 - Feb 2022
    Redmond, Washington, Us
    ۰ Pioneered Microsoft’s Talent Acquisition Hiring Event Program which focused on hiring the best external talent to the Go-To-Market businesses in the US, Canada, and LATAM. ۰ Partnered with Talent Sourcing and Recruiting teams for candidate hiring and consumption through pipelines. ۰ Led a team of external Vendors responsible for orchestrating virtual diversity, networking, hiring events, and interview facilitation. ۰ Played a pivotal role in fostering diversity by spearheading initiatives that led to a notable 25% increase in the hiring of underrepresented candidates.
  • Microsoft
    District Manager
    Microsoft May 2020 - Aug 2021
    Redmond, Washington, Us
    ۰ Oversaw a portfolio of Microsoft consumer products across the Virginia to Georgia region which delivered over $142 million in sales revenue of Microsoft products.۰ Led a team of 6 direct reports and 35 vendors which managed 125 Windows Partner Store locations. ۰ Drove performance outcomes through effective management of partnerships, merchandising execution, foundational excellence, employee training, accountability, and performance management. ۰ Simultaneously, played the role of a Microsoft Leadership Development Coach and a Community Outreach/Impact Captain.
  • Microsoft
    Multi-Unit Partner Store Specialist
    Microsoft Sep 2015 - May 2020
    Redmond, Washington, Us
    ۰ Launched the partner store concept for Microsoft’s largest retail partner in the US’s highest volume market, New York. ۰ Effectively coached and influenced Vendor provided labor and partners, delivering over $25 million in sales revenue in Microsoft product and services.
  • Microsoft
    Interim District Manager
    Microsoft Mar 2018 - Jul 2018
    Redmond, Washington, Us
    The aforementioned responsibilities were inherited as a District Manager in a smaller footprint encompassing all five metro NY boroughs, Long Island and New Jersey.
  • At&T
    National Retail Account Executive
    At&T May 2014 - Aug 2015
    Dallas, Tx, Us
    ۰ Excelled in building and maintaining relationships with store employees to indirectly influence sales and achieve targets. ۰ Recognized as a top performer consistently in one of ATT's highest markets, New York City.۰ Responsible for end-to-end sales processes, from contracts to inventory, and exceptional customer service. ۰ Exceeded sales targets by 20% and boosted customer satisfaction by 15%.
  • At&T
    Retail Sales Consultant
    At&T Apr 2013 - May 2014
    Dallas, Tx, Us
    Managed end to end sales processes, from contracts to inventory, and expectational customer service. Exceeded sales targets by 20% and boosted customer satisfaction by 15%. Trusted key holder responsible for opening/closing one of New York’s highest volume store, handling cash deposits, and ensuring store security.
  • Tiffany & Company
    Repair Service Representive
    Tiffany & Company Dec 2011 - Apr 2013
    New York, New York, Us
    Oversaw the seamless process of customer-owned merchandise repairs, ensuring both physical and systematic efficiency. Facilitated accurate assignments to technicians and optimized repair location management. Served as a liaison to the Service Center technical staff.
  • Tiffany & Company
    Operation Representative
    Tiffany & Company Nov 2009 - Dec 2011
    New York, New York, Us
    Managed all aspects of package handling, POS transactions, and customer orders at the Shipping/Receiving department, ensuring timely processing and accurate distribution. Utilized Varsity and Pitney Bowes systems for package processing and systematic manifesting of orders. Consistently upheld departmental organization, cleanliness, and safety standards, including daily paperwork maintenance and secure merchandise handling at day's end.

Crystal Perez Skills

Sales Customer Experience Customer Service Management Human Resources Pricing Customer Retention Sales Operations Retail Sales Management Account Management Customer Satisfaction Direct Sales Mobile Devices Sales Process Solution Selling Team Leadership Telecommunications Wireless Relationship Building Staff Development Multi Unit Management Wireless Technologies Team Building Leadership Microsoft Office Training

Crystal Perez Education Details

  • Baruch College
    Baruch College
    Business/Corporate Communications
  • Laguardia Community College
    Laguardia Community College
    General

Frequently Asked Questions about Crystal Perez

What company does Crystal Perez work for?

Crystal Perez works for Indeed

What is Crystal Perez's role at the current company?

Crystal Perez's current role is Account Executive.

What is Crystal Perez's email address?

Crystal Perez's email address is cr****@****hoo.com

What schools did Crystal Perez attend?

Crystal Perez attended Baruch College, Laguardia Community College.

What skills is Crystal Perez known for?

Crystal Perez has skills like Sales, Customer Experience, Customer Service, Management, Human Resources, Pricing, Customer Retention, Sales Operations, Retail, Sales Management, Account Management, Customer Satisfaction.

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