Senior Digital and Customer experience consultant with several years of experience in developing digital strategies, creating customer insights, measuring and improving Negotiation performance, as well as building high performing teams. Strong ability to build and lead teams within a matrix structure. Passionate about technology & data driven approaches for businesses and customers, and their ability to change their behaviors to deliver better experiences. Proven skills in driving digital transformations, implementing Sales Management models and measuring the return on investment (ROI). Track record in leading complex projects involving multiple stakeholders from business and tech teams to help them drive change