Céline Bähler Email & Phone Number

Airbus Marignane

Région De Marseille, France

- Build and progressively expand my portfolio of local hotel partners by introducing prospective high potential partners to Expedias global value proposition and facilitating their onboarding process- Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)- Ensure that my partner hotels product (content, rates and availability) is optimized and competitive on the Expedia sites in order to maximize customer conversion.- Continuously promote to and develop hotel partners high engagement with Expedias full suite of:-- Unique market insights (partner reports, competitive data, key performance drivers)-- Revenue management tools (dynamic promotions, packages, fenced deals, mobile)-- Marketing and merchandising opportunities-- Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities-- Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)- Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by leadership

Marseille Area, France

- Optimize content, rate and availability competitiveness on the Expedia sites to increase customer conversion- Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs- Secure promotional offers to support the brands’ merchandising and marketing efforts- Educate hotel partners on the self-service features available on Expedia Partner Central- Support Expedia’s business development efforts through smooth onboarding of new hotel partners- Re-establish relationships with dormant hotel partners- Support demand generation- Support research to identify properties not currently listed on the Expedia marketplace

Worldwide

- English improvement- Improving multicultural environment adaptation- Budget management- Social matters and find out new cultures, countries, way or work.- Travelling around the world

Région De Lyon, France

Support on Notilus Travel and Expense tool.- Customers'support on Travel and Expense Software, with buyer and Travel Manager only (level 2 and 3).- Customer specific interfaces's updates and development: analysis, SPECS, implementation, tests and training.- Partnership improvement: meetings, procedures creation, following products evolution.- Oracle, MySql: Databases'searching and updating- Trainer: Travel industry, GDS, tools functionalities and specificities.- Updating and improving internal tools (back and front office).

Région De Montpellier, France

- New aera's definition: Physical, phoning prospection, RFP management.- Account management: Customers account, partners like Amex, Airplus, Airlines, car rental companies, SNCF, bus companies, tour operator.- Havas Voyages'SBT: customers needs definition, SPECS, implementation, tests, training.- Internal database creation- Quantifiable and classifiable turnover: goal reached.

Région De Paris, France

- Travel, expenses, billing- Gather & process clients’ data, assess needs & develop an adapted solution with regard to KDS capacities- Implement, manage& follow-up multiple project plans- Meet customers’ needs: targets, resources, deadlines- Plan & manage tasks with KDS departments in order to meet tight deadlines- Ensure good management of deliverables, milestones, budget: KDS solution’s way to success- Report project’s status weekly to the client via Salesforce.com

Région De Paris , France

- Ensure monitoring missions for customer accounts: Account Management- Leading project calls, understanding and analyzing clients’ business requirements- Deliver knowledge to clients around imports and extracts in/out of ATPI services- Responding to tenders highlighting TMC supply, ensuring project deadlines are met- Develop and improve business processes (creating support tools, reports, etc.).- Collaborate with other members of SSII Implementation team to develop and deliver presentations covering a range of service topics- Optimize tools and documentation in order to promote a better understanding of the supply and use of ATPI key tools and internal documents - Analyze providers and suppliers on the French and international Travel Market (news, best practices, competitive position): synthesis and communication teams- Accurately track project time allocation on a daily basis

Région De Montpellier, France

- Receive customer inquiries, needs analysis, proposal creation, and suggest one or more events based on the communication strategy of customer / prospect- Preparation of proposals and contracting- Coordination and operational logistics of the event with a retro planning- Monitoring of customer returns and billing- Customer loyalty management

Master Of Business Administration - Mba, Tourism And Corporatetravel Services Management, Mba 2

Activities and Societies: Membre du bureau des étudiants- Analysis of the tourism industry and the interactions between companies: Travel.

Bachelor'S Degree, Tourism And Travel Services Management

Activities and Societies: Membre active du bureau des étudiants- Practices applied to tourism sales, research and market analysis, yield.

Brevet De Technicien Supérieur (Bts), Technical Diploma In Tourism