• Conducted RSCA and scenario analyses to quantify and prioritize operational risks across products, processes, and services.• Enhanced risk awareness and culture by embedding operational risk principles in daily activities and leading training programs on risk identification, RSCA, and reporting practices.• Led post-incident reviews and root cause analysis for operational incidents, establishing action plans for robust controls and process improvement.• Advised senior management on emerging operational risks and mitigation strategies, ensuring alignment with business objectives and regulatory expectations.• Developed and monitored Key Risk Indicators (KRIs) to provide early warning signs and support decision-making with executive risk dashboards.• Fostered cross-functional collaboration to strengthen risk-informed decision-making and process improvements across the organization.• Spearheaded the development and implementation of an enterprise-wide operational risk management framework, ensuring alignment with best standards and practices.

• Developing and implementing enterprise-wide operational risk management frameworks, policies, and procedures.• Conducting comprehensive risk assessments and scenario analyses to quantify the potential impact and likelihood of operational risks in the life cycle of new processes, services, products, and projects.• Providing strategic insights to senior management regarding potential operational risks and their potential impact on the organization while building solid working relationships with Officers and teams globally.

•Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.•Responsible to conduct the post-incident response process for Cyber Incidents Globally. Aiming to Identify and eradicate root causes, chairing the post-mortems meeting, including preparing the incident report, then documenting action items.•Lead inter-regional, inter-disciplinary discussions with large or small groups. Where the Spanish Language was required, assisting to facilitate effective communication between all teams when required.•Support the Cyber Security Operations team's report, including translations to Spanish when required.

• Identification, quantification, control, and monitoring of the operational risks that are evidenced in the life cycle of new processes, services, products, and financial services projects.• Ensure the needs and requirements of senior management and chief officers through the Risk Committee.• Development, construction, and administration of control boards and risk reports.• Building solid working relationships with Risk Officers and Operational teams globally.• Control and monitoring of all the company's projects, ensuring compliance with their activities and deadlines from start to finish as an operational risk analyst role, identifying successes and opportunities for improvement.Junior - Middle - Senior Positions

• Development of administrative and commercial reports (Control Board, Reports of products), destined for the analysis and follow-up of the results of the management.• Generate measurement indicators to maximize the generation of value and convert strategic plans into efficient models.• Development of tools to identify new business opportunities and design commercial campaigns.• Development and implementation of commercial strategies focused on profitability, customer retention, value generation, and measurement of the foreign currency business and international trade customers.