In charge of Commercial and Customer Service Management in Colombia, ensuring customer loyalty and efficient and profitable market penetration in airport services for the attention of airlines and agents in the import, export, storage, and warehouse cargo modality

Manager of the commercial area, responsible for leading the sales force, customer loyalty, market penetration and increasing the share, developing strategies to achieve objectives, and developing the commercial plan.

Responsible for a new position in the company at the head of one of the new business units that generate added value to the core businesses. The main objective was after the company designed new products, create the penetration market strategy for new and current customers. Key responsibilities:  To build and follow-up of the Sales Pipeline and Forecast of target accounts.  Obtain the participation and achievement of the Tenders.  Build the strategic sales plan for cash logistic solutions.  Lead with a pricing department the structure of a new business.  Build long- term relationships a retained a portfolio of customers, successfully generating referrals from existing clients.  Negotiated contracts with a new and existing customer including price increases.

Recruited to perform the company's sales strategy and lead the areas of Marketing, Pricing - Procurement and Sales in order to achieve the assigned goals. Selected to Build a full-scale sales operation from the ground up, duties and follow up system with successful results.• Develop and implement a strategic sales and marketing plan that focused on retaining priority accounts. • Create the joint strategy with our partner Nippon Express, to increase the shipments between Japan, USA & COL for dry Cargo. • Setup and execute the penetration plan for the markets of Asia, USA, Europe, Center and Latin America for Ocean & Air/imports & exports services. • Build and follow-up of the Sales Pipeline and Forecast of target accounts. • Obtain the participation and achievement of global Tenders.• Training and Leadership of the sales team. • Responsible for the Procurement Department on the direct negotiation with suppliers as a Shipping Lines, Airlines, and local suppliers.

Responsible for the sales strategy and forecast in order to achieve the sales goals to consolidate the FCL/LCL Ocean /Air services. Direct the sales team, develop and set up a strategic sales & marketing plan focused on retaining priority accounts; assess and monitor regional market needs relative to the industry trends.