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Derrick-Anthony Stallings Email & Phone Number
Product Support Engineer | Technical Support, Customer Service Excellence, Troubleshooting
at
Raptor Technologies
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Product Support Engineer | Technical Support, Customer Service Excellence, Troubleshooting
Location
Detroit Metropolitan Area, United States, United States
Who is Derrick-Anthony Stallings? Overview
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Quick answer
Derrick-Anthony Stallings is listed as Product Support Engineer | Technical Support, Customer Service Excellence, Troubleshooting at Raptor Technologies, based in Detroit Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Derrick-Anthony Stallings.
Derrick-Anthony Stallings previously worked as Regional Account Supervisor at Teksystems and Digital Advertising Analyst at Sincro, An Ansira Company.
Company email context
Email format at Raptor Technologies
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Raptor Technologies
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Profile bio
About Derrick-Anthony Stallings
Efficiently handle high-profile clients and diffuse escalated tensions with technical situations. Drives for quick resolution with a strong sense of urgency. Establishes cross functional war rooms to quickly identify and provide solutions for escalations. Deep dives to investigate complex challenges and issues within the platform. Effectively communicate challenges and complex scenarios setups. Educates clients on opportunities beyond the initial request, suggesting additional items to improve their website experience, upselling when applicable.
Current workplace
Derrick-Anthony Stallings's current company
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8 roles
Derrick-Anthony Stallings work experience
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Regional Account Supervisor
Current- Regional account representative for North & South Central US,+350 accounts.
- Liaison between Dealer's and the GM Digital Solutions Platform team
- Perform program enrollments with GM dealers
- Provide GM dealers support on the DSP platform and program
- Lead training initiatives with the dealers
- Level 2 escalation point for consumer call center
Feb 2024 - Present
Digital Advertising Analyst
-Managed digital advertising for 30+ tier 3 accounts across platforms (Adwords, Display, Bing, Facebook, Spotify, VLA’s & YouTube) with a combined budget of +$80,000.-Conducted monthly reporting, presenting key metrics and opportunities.-Performed daily account analysis and optimization.-Maintained up-to-date ad copy aligned with monthly focus models and.
Apr 2022 - Aug 2023
Client Success Specialist Iii
Dedicated Customer Service Professional with several years of experience in the digital automotive industry. Recognized for efficiently handling high-profile clients, resolving complex technical issues, and fostering client relationships and satisfaction. Proven track record in process improvement and training, with the ability to educate and mentor teams.
Jun 2015 - Aug 2022
Client Technical Analyst Iii
Jun 2015 - Jan 2021
Technical Support Specialist
-Proficient in H&R Block tax software and associated systems, ensuring smooth operation for tax professionals.-Navigated a variety of systems and applications to meticulously track, document, and research issues, optimizing problem-solving.-Demonstrated exceptional skill in expressing genuine concern while building strong client relationships, fostering.
Dec 2014 - Apr 2015
Product Support Specialist
-Proficient in iOS and Mac operating systems, providing comprehensive support to Apple customers.-Demonstrated excellent written and verbal communication skills, delivering top-notch customer service experiences.-Experienced in a customer-facing role via phone and chat, resolving technical issues promptly and effectively.-Proficient in call routing, case.
Apr 2013 - Nov 2014
Computer Operator & Network Administrator
-Monitor AS400 system and record reports.-Rack mounted and installed Cisco switches and verified connectivity.-Assisted in configuration of MDF and IDF switches (Cisco 4506 and 3560) for over 250 schools. -Assisted in troubleshooting connectivity issues between patch panels and affected switches for all schools.-Monitored Detroit Public School network.
Jun 2009 - Mar 2014
FAQ
Frequently asked questions about Derrick-Anthony Stallings
Quick answers generated from the profile data available on this page.
What company does Derrick-Anthony Stallings work for?
Derrick-Anthony Stallings works for Raptor Technologies.
What is Derrick-Anthony Stallings's role at Raptor Technologies?
Derrick-Anthony Stallings is listed as Product Support Engineer | Technical Support, Customer Service Excellence, Troubleshooting at Raptor Technologies.
Where is Derrick-Anthony Stallings based?
Derrick-Anthony Stallings is based in Detroit Metropolitan Area, United States, United States while working with Raptor Technologies.
What companies has Derrick-Anthony Stallings worked for?
Derrick-Anthony Stallings has worked for Raptor Technologies, Teksystems, Sincro, An Ansira Company, Cdk Global, and H&R Block.
How can I contact Derrick-Anthony Stallings?
You can use AeroLeads to view verified contact signals for Derrick-Anthony Stallings at Raptor Technologies, including work email, phone, and LinkedIn data when available.
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