Sales Call Centres: leading a team of 5 analysts optimising the level of resource in the call centres across the UK and in Mumbai. Responsible for balancing the need to provide high quality service and short wait times, with having a lean organisation that adapts to an increasingly digital world.Mobile: leading a team of 5 analysts looking at Sky's venture into the mobile industry; partnering with the business to provide insight, set direction and determine strategy & targets. During my 2.5 years in the role, we designed, launched and rapidly grew a brand new, award winning, mobile networkUK FP&A: leading a team of analysts to analyse Sky's performance in the UK, consolidating month and quarter end results, and communicating to the UK CFO along with options / insight analysisFinancial Controller since September 2015. Previously having come through the Sky finance grad scheme, being promoted to Finance Analyst, and then Senior Finance AnalystAs a finance analyst my role was to partner the business to provide insightful analysis and reporting to aid strategy and decision making.I have worked in the finance teams for:- Technology, B2B broadband- Brand Marketing- Customer Magazines- Cycling Initiative- Product Design & Development- Property & Facilities Management- Wholesale- Operating EfficiencyACMA qualified in 2011

Summer internships working in the project management team within the affordable housing section