Donald Clark Email & Phone Number

• Active Directory and Office 365 administration• Provide desktop support for 5 medical practices with 300 total users and 25 servers• Automate system tasks by creating custom PowerShell scripts• Maintain virtual server infrastructure including VMware ESXi/vSphere/vCenter and Hyper-V Server• Diagnose and troubleshoot IT and networking issues• Install and configure Mikrotik routers for customers of a local WISP• Citrix XenApp administration using Citrix Studio and Director• Assist with remediating vulnerabilities and CVE’s by creating firewall rules and patching systems

Huntington, West Virginia, United States

• Developed, maintained, and updated websites according to client specifications and design mock-ups• Provided effective troubleshooting and remediation for client issues• Made recommendations for employee systems and implement replacements• Created and edit firewall rules to maintain network security• Met with clients to discuss future project requirements

Huntington, West Virginia, United States

• Assisted clients with system upgrade recommendations• Repaired desktops, laptops, phones and gaming consoles

Barboursville, West Virginia, United States

• Ensured accurate and timely delivery of customer orders• Assisted with other duties, including taking orders and cleaning tasks

Barboursville, West Virginia, United States

• Trained and supervised employees to ensure proper procedures were followed• Resolved disputes to provide a safe and healthy environment• Counted and verified inventory and cash at closing

Master Of Science - Ms, Cybersecurity And Information Assurance

Bachelor Of Arts - Ba, Computer And Information Sciences, General