D. Brian Marson Email and Phone Number
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D. Brian Marson personal email
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As a result of his teaching, writing and his leadership in promoting citizen-centred service, Brian Marson has become well known across the public sector in Canada, the United States, Asia, Australia and Europe for his advocacy of excellence in public service.He is co-author of several books including The Well-Performing Government Organization, The New Public Organization, Good Practices in Citizen-Centred Service, Innovations and Good Practices in Single Window Service, Public Sector Financial Management, and From Research to Results; A Decade of Results Based Service Improvement in Canada. In 2020 as Chief Expert he led the development of the APO Public Sector Productivity Manual for 20 Asian Member governments.His research and many publications also encompass such areas of public management as leadership, performance measurement, benchmarking, employee engagement, and citizen surveys. He is also co-creator of the widely-acclaimed Public Sector Service Value Chain which documents the links between People Management, Service Excellence and Public Trust.
Dap As Apo Center Of Excellence On Public Sector Productivity
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International ExpertDap As Apo Center Of Excellence On Public Sector ProductivityVictoria, Bc, Ca
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International ExpertDap As Apo Center Of Excellence On Public Sector Productivity Oct 2015 - PresentManila, National Capital Region, Philippines -
Faculty Member PmdpDevelopment Academy Of The Philippines Mar 2013 - PresentManila, National Capital Region, PhilippinesThe Public Management Development Program is a world-class Masters Level Program for Philippine Government Executives and Managers -
International Expert On Public ManagementAdvisor To The Oecd And The Asian Productivity Organization Jan 2011 - PresentVictoria, Canada
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FellowThe Institute For Citizen Centred Service Jul 2006 - PresentTorontoCo-founder of the Institute in 2001; Recipient of the Heintzman Leadership Award 2006; Member of the Research Standards Board and the Certified Service Manager (CSM) Standards Board
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Senior AdvisorThe Treasury Board Of Canada Secretariat Jul 1998 - Oct 2010OttawaSenior Executive and Senior Advisor to the Treasury Board on Citizen Centred Service, as well as Strategic Planning, and Values and Ethics
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Vice President And Faculty MemberCanada School Of Public Service Jan 1993 - Jul 1998OttawaVice President of Learning Programs, responsible for the training and development of senior managers and executives in the Canadian Public Service. In 1997-1998, developed and managed the Government's Citizen Centred Service Network initiatives including Citizens First, the Common Measurements Tool, and Best Practice studies and research publications in Single Window Service Delivery as well as Citizen Centered Service. -
Comptroller General, And Ceo Of Service Quality BcProvince Of British Columbia Oct 1979 - Dec 1992Victoria, BcResponsible for Financial Management in the Government of British Columbia, with revenues and expenditures of over $20 billion. Also served concurrently as the CEO of the BC Purchasing Commission for six months to manage the organizational transformation there. Concurrently in 1991-1993 was appointed CEO of Service Quality BC, a government initiative to achieve service excellence and employee satisfaction across the whole BC Public Service.
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Deputy SecretaryMinistry Of State For Economic Development, Government Of Canada Jul 1978 - Sep 1979Ottawa, Canada Area
D. Brian Marson Skills
D. Brian Marson Education Details
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Joint Phd In Economics And Government -
University Of British ColumbiaInternational Studies And Political Science
Frequently Asked Questions about D. Brian Marson
What company does D. Brian Marson work for?
D. Brian Marson works for Dap As Apo Center Of Excellence On Public Sector Productivity
What is D. Brian Marson's role at the current company?
D. Brian Marson's current role is International Expert.
What is D. Brian Marson's email address?
D. Brian Marson's email address is br****@****hoo.com
What schools did D. Brian Marson attend?
D. Brian Marson attended Harvard Kennedy School, University Of British Columbia.
What are some of D. Brian Marson's interests?
D. Brian Marson has interest in Excellence In Public Management, Public Policy, University Teaching Harvard University, Adjunct Professor Teaching, Queens University, Service Delivery, Change Mangement, Economics, University Of Victoria.
What skills is D. Brian Marson known for?
D. Brian Marson has skills like Policy Analysis, Government, Governance, Public Administration, Public Policy, Strategic Planning, Policy, Program Management, Organizational Development, Pedagogy, Public Speaking, Change Management.
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