D Chandra Email & Phone Number

California

Implemented Marketing cloud from scratch in enterprise wide organization.• Successfully integrated company’s Sales Cloud with marketing cloud.• Created journeys and also implemented marketing campaigns using marketing cloud tools like Journey Builder, Email Studio and Automation Studio.• Experience in Amp Script for developing templates.• Stayed current with new Salesforce marketing cloud features and functionality and provide recommendations for process improvements. •… Show more Implemented Marketing cloud from scratch in enterprise wide organization.• Successfully integrated company’s Sales Cloud with marketing cloud.• Created journeys and also implemented marketing campaigns using marketing cloud tools like Journey Builder, Email Studio and Automation Studio.• Experience in Amp Script for developing templates.• Stayed current with new Salesforce marketing cloud features and functionality and provide recommendations for process improvements. • Participated in weekly Salesforce stakeholder meetings representing Sales and Marketing interests.• Created the templates in Marketing cloud and all the required tokens associated with those templates in the Sales cloud and made it easy for the Sales cloud Users to use the templates in Sales Cloud.• Successfully integrated campaign members to marketing cloud and used them in Journeys. • Current Marketing cloud environment is of 40 users and Sales cloud environment of more than 20,000 users with 60 million Accounts.• Interpreted business requirements into SFDC system functionality. Identify, evaluate, test and deploy solutions that are cost-effective and meet business requirements. • Created Triggered sends for continuous flow.• Delivered continuing support in the areas of SFDC Marketing Cloud configuration, administration, reporting, data migration, solution design and project co-ordination. • Examined distinct business reports and governed the team on deployment and customization of those reports in Salesforce. Show less

United States

• Authored Systems Requirement Specification (SRS), Use case, System Requirement Change Request, and Data Dictionary to Delta's SFDC implementations such as Sales Cloud, Marketing Cloud and Salesforce Chatter. • Built relationship across multiple technology, operations, services, sales, program and product team to accomplish end goal. • Facilitated requirements gathering cross multiple vendors and organization. • Performed the detailed analysis of functional and technical… Show more • Authored Systems Requirement Specification (SRS), Use case, System Requirement Change Request, and Data Dictionary to Delta's SFDC implementations such as Sales Cloud, Marketing Cloud and Salesforce Chatter. • Built relationship across multiple technology, operations, services, sales, program and product team to accomplish end goal. • Facilitated requirements gathering cross multiple vendors and organization. • Performed the detailed analysis of functional and technical requirements; designed and deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects. • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy. • Implemented pick lists, dependent pick lists, validation and formula fields to the custom objects. • Implemented the validation rules on the objects and tabs, Page layouts, Custom tabs, and Components to suit to the needs of the application. • Implemented the workflows and approvals for various functional requirements. • Implemented the searching and tagging functionality; developed various custom reports and dashboards for data analysis. • Used field level security along with page layouts to manage access to certain fields. Environment: Salesforce.com platform, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls. Show less