Inpatient Hospice care

Primary manager for NHRMC PG - Pender Primary Care. Responsible for all daily operations of the office, including physician and provider scheduling, nursing management, laboratory and radiology testing, diagnostic testing, medical records and transcription, patient flow, patient satisfaction, accounts receivable and cash management, personnel management and development, staff scheduling and all systems support.

Supervisor at PMRI providing building and property management including recommendation and management of construction and renovation projects. Manage patient billing, patient access, and information desk areas and personnel. Hire, train, supervise, and evaluate support staff. Reconcile all expenditures against the budget for the Department of Family & Community Medicine (comprised of multiple facilities, practice sites, and specialty care areas). Provide support and contract administration for multiple grant awards. Responsible for all system-wide initiatives, regulatory guidelines and compliance, patient safety and satisfaction programs for the campus and/or its scope of services. Manage tenant and patient relations.

Managed home school, successfully educating two children through high school while attending college to finish bachelor's degree. Vetted curriculum, wrote lesson plans and schedules, maintained attendance, testing, and school transcripts in compliance with state home school law. Organized regional group standardized testing opportunities, securing testing site, testing proctors, ordering materials, and handling payments for 4 years. Active in local and state home school organization leadership, holding board and coordinator positions. Volunteered with Meals-On-Wheels on a weekly basis for 4 years. Transferred from University of North Carolina - Charlotte to University of Phoenix to finish my last 8 classes and complete my Bachelor of Science in Management.

Responsible for the administrative management of corporate health and safety programs including the supervision of support staff, and management of the contracted physicians and care providers. I performed all AP/AR functions, prepared financial reports for corporate review, and successfully coordinated the services and communication for these programs as the department representative and liaison between the employee, employer, and the medical providers.

I provided administrative support to the director and nine sales staff members. I managed the placement of print advertisements, coordinated meetings, workshops, luncheons, and conferences. I tracked department hours and expenses of marketing related projects, activities and materials to revenue producing product lines. I tracked and maintained an inventory of marketing materials and provided hospital information and tours to the community and media

Employee Health, Infection Control, Community and Staff Education DepartmentsI was responsible for all injured worker tracking, reporting, and filing of claims. I tracked and compiled statistics of on-the-job injuries, and illnesses. I passed OSHA records inspections with excellent comments and without violations. I scheduled and coordinated conferences, community relations events, educational seminars, and health fairs. I provided clerical assistance to three department heads and their staff, and maintained the day-to-day administrative office operations.