Diego Ferrer Email & Phone Number

New York, Ny, Us

• Managed the oversight of over 75 athletes during event weeks, serving as the primary point of contact of athletes and their managers, addressing their needs and concerns in a timely manner while showcasing strong customer service skills.• Spearheaded the back of house athlete operations team during event night managing multiple projects and priorities at once showcasing problem solving skills ensuring that all athletes are equipped with their necessary equipment.• Coordinated athlete schedules throughout event week, overseeing media obligations, activations, and travel information such as athlete arrivals, departures, and event night transportation.• Managed athlete check-in procedures during event night, ensuring distribution of wristbands and credentials to athletes and their teams in accordance with event security protocols.• Set training rooms in the athlete hotel and event venue, ensuring athletes had the necessary resources for preparation.• Manage inventory and distribution of event night supplies and event week supplies.

Orlando, Florida, United States

• Assisted in venue setup for fight nights, ensuring a seamless and professional event experience.• Managed and reviewed ticketing logs to track attendance, providing valuable insights into guest participation.• Incorporated QR codes onto fight cards distributed to guests, resulting in a significant 25% boost in votes.

Orlando, Florida, United States

• Assumed responsibility of escorting athletes to post fight medicals and interview spots, ensuring a smooth and efficient post- fight process.• Supported event operations by assisting in the printing and proofreading of essential paperwork for the broadcast and stakeholders attending the event.• Managed the check-in process of VIP guests during event night.• Translated a post-fight interview for a Spanish speaking athlete.• Assisted in three events as a part of the operations staff.

Sports Management, Sport And Fitness Administration/Management, 3.95

Associate Of Arts - Aa, 3.8