David Fishbein Email & Phone Number

Denver, Co, Us

Experienced in testing web pages and mobile applications for functionality, usability, and responsiveness, ensuring cross-browser compatibility. Skilled in identifying and reporting defects while collaborating with developers to deliver high-quality products. Committed to enhancing user experience (UX) through actionable feedback and suggestions for usability improvements.

Englewood, Colorado, United States

As a Senior Consultant, I filled the role of Claims UAT Digital Test Lead for multiple scrum teams. I filled the role of Product Owner for commercial fulfillment in support of Healthplex Dentcare migration to the Facets system. I developed comprehensive documentation of requirements for all materials related to member and provider correspondence. Additionally, I provided data-driven insights for project implementation and improvements.Career Highlights:➢ Streamlined migration process for UHC-Dental HLPX Dentcare which significantly enhanced correspondence fulfillment.➢ Played an integral test lead role in successful implementation of front-end design through crucial testing support.➢ Maneuvered successful manual UHC-Digital regression test strategy that supported back-end releases and integrity of UI.➢ Harmonized Rally (FE) and Obapi (API) teams, promoting seamless collaboration and efficient project execution.➢ Expertly extract production data for UAT and accessibility testing, facilitating prompt resolution for any defect tracked.

Englewood, Colorado

Throughout my tenure, I have pioneered key projects with significant financial impacts which greatly improved operational efficiency and cost savings. While leading cross-functional teams, I also facilitated informed decision-making and project transparency by providing comprehensive documentation to senior executives and key stakeholders.Career Highlights:➢ Accelerated benefits configuration and automated claims adjudication after expertly identifying and resolving root causes of issues during pre- and post-go-live implementation of Epic Tapestry System.➢ Increased accuracy of interpretation and definition of members' benefits with benefit policy team, which greatly enhanced customer experience while reducing errors.➢ Improved turnaround time of issue resolution by imparting subject matter expertise on effective triaging of complex billing and claims issues.

Greater Denver Area

As a Configuration Analyst, I supported business support analysts in resolving provider contract and payment-related issues. Through the initiatives I led, customer experience was greatly improved. I also drove productivity of the team by coaching employees on configuration design and its impacts on various systems.Career Highlights:➢ Streamlined processes while reducing overall costs through successfully establishing highly effective documentation and reporting for analyzing, designing, configuring, coding, and QA of detailed benefit designs.➢ Significantly increased accuracy while decreasing turn-around time of claims payment by configuring professional and institutional provider contracts and Complex Benefits in the Xcelys (Diamond) system.

Jacksonville, Florida Area

Jacksonville, Florida Area

Managed end-to-end client data requests, led mapping sessions, defined analytics for vendor transitions, maintained meticulous documentation, ensured data quality, facilitated stakeholder collaboration, and provided technical expertise and solutions for process improvement and issue resolution.