D Gopinath

D Gopinath Email and Phone Number

KSB Supremeserv Head Karnataka and Kerala @ KSB India
Bengaluru, KA, IN
D Gopinath's Location
Bengaluru, Karnataka, India, India
About D Gopinath

Professional with 25 years of experience, Handled various assignments in the areas of Customer Service, Product Support, Product Management, Warranty Management, Customer Engagement, Business Process Re-Engineering, Skillful at identifying Customer needs, Utilizing technology driven Solutions, Customer engagement/satisfaction strategy formulation, Quality Management, Service Performance Monitoring and Improvement, Planning and Establishing Customer Service and Product Support Functions, Talent Development.

D Gopinath's Current Company Details
KSB India

Ksb India

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KSB Supremeserv Head Karnataka and Kerala
Bengaluru, KA, IN
D Gopinath Work Experience Details
  • Ksb India
    Ksb Supremeserv Head Karnataka And Kerala
    Ksb India
    Bengaluru, Ka, In
  • Ksb India
    Ksb Supremeserv Head Karnataka & Kerala
    Ksb India Aug 2022 - Present
    India
    Supremeserv
  • Leak-Proof Engineering
    Head - Product Support & Service
    Leak-Proof Engineering Sep 2020 - Present
    India
  • Kirloskar Brothers Limited
    Customer Service Manager
    Kirloskar Brothers Limited Sep 2012 - Sep 2020
    Greater Bengaluru Area
    Executing and supporting customer under market segment like Oil & Gas, Industry, Cement, Power, Irrigation, Water, Marine & Defense, Building & construction.Trouble shooting & servicing of pump & mechanical seal along with API seal flushing plans, Pre-commissioning support activities, Erection & commissioning, Performance & guarantee test for Vertical Turbine & SMPD Industrial pumps, Conducting Performance guarantee test for fire fighting pumps as per NFPA-25 std and tolerance and submitting report by plotting site performance curve against original performance curve and submit recommendation report, Conduct Energy Audits and recommend suitable solution, one to one replacement, overhauling pumps with modified spares, piping system review including pump, estimate overall efficiency improvement, energy saving, payback calculation, collect product orders and demonstrate product performance contracts and recommendations along with guarantee energy saving inline with ISO/IS standards and tolerance.
  • Kirloskar Brothers Limited
    Associate Manager Customer Service
    Kirloskar Brothers Limited Sep 2007 - Jun 2012
    Bengaluru, Karnataka, India
    Handling customer support & service activities for Large pump division and Small & Medium pumps division, Conducting energy audits and recommend suitable solution to improve overall efficiency of pumping system and estimate payback calculation and energy saving. Conducting performance gurantee test on Vertical Turbine pumps,industrial range of pumps as per IS/ISO standards and tolerance.Spare parts business for Vertical Turbine & SMPD range of pumps - Rs.50 Mil/year.
  • Flowserve Corporation
    Warranty Engineer - Asia Pacific
    Flowserve Corporation Jun 2005 - Sep 2007
    Bengaluru, Karnataka, India
    Providing timely response, Solution & Co-ordination of Warranty Complaints for 32 Business Units across Globe as a Single window function from India.Sole In-charge for executing & coordinating DESMET project order (across globe) pump sets with Single & Double Mechanical Seal arrangements with API flush plans from 02 to 62 arrangements - Rs.100 Mil/year.Analyzing Domestic Complaints and providing technical support to Branch office and Service Engineers.
  • Ksb Pumps Ltd
    Service Station Incharge - South Zone
    Ksb Pumps Ltd Mar 2003 - Jun 2005
    Chennai, Tamil Nadu, India
    In-charge for Service station -South Zone, Lead and manage team of 5 subordinates executing Reconditioning/ Overhauling of Boiler feed pumps,Industrial pumps,API series pumps and wide range of domestic pumps.Maintain and stock of spares, generate invoice, demonstrate performance of pump set at site/plant.Generate Service Revenue of Rs.10 Mil/year.
  • Johnson Pumps India Ltd
    Sales & Service Engineer
    Johnson Pumps India Ltd Dec 1999 - Mar 2003
    Chennai, Tamil Nadu, India
    Incharge for Spare parts business & customer support activities.Trouble shooting and servicing of Internal gear pump, industrial range of pump, marine & defence range of pumps.Handling key customers like Orchid Chemicals & Pharmaceuticals Limited,Americal remedies, Sanmar specialities - 6000 nos pumps.
  • Process Pumps India Pvt Ltd
    Sales & Service Engineer
    Process Pumps India Pvt Ltd Sep 1995 - Dec 1999
    Chennai, Tamil Nadu, India
    Incharge for trouble shooting and servicing of pumps across south zone customers.Vertical glandless pump in metallic & Non-metallic range, Industrial range of pumps in metallic and Non metallic MOC.

D Gopinath Education Details

Frequently Asked Questions about D Gopinath

What company does D Gopinath work for?

D Gopinath works for Ksb India

What is D Gopinath's role at the current company?

D Gopinath's current role is KSB Supremeserv Head Karnataka and Kerala.

What schools did D Gopinath attend?

D Gopinath attended Bangalore University.

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