An accomplished and accredited residential manager with 14+ years of real estate experience in commercial real estate and student housing. Known for managing full spectrum property management operations including leasing, renovation projects and staff development. Excels at tenant problem solving and complaint handling with strong interpersonal and communication skills. Builds strong and long-lasting relationships with managers, tenants and contractors, with incredible ability to manage multiple, complex and time sensitive tasks at one time. Customer focused, driving revenue growth by increasing occupancy rates in record time and securing profitable long-term tenants.