Danielle Hagerty Email and Phone Number

Support the development of the U.S. team and the overall Popular growth agenda through new partnerships and personal loan partners.Identify and develop relationships through existing industry contacts and identify resources needed to support the U.S. Card business. Develop sales materials, presentations, and RFP responses to on-board new co-brand partners in effort to build the bank’s U.S. business. Manage external graphics team to ensure sales materials reflect the prospect or partner brand. Engage with internal subject matter experts to develop customized sales material and RFP responses. Complete industry and prospect research for potential networking opportunities and product concepts.

Developed sales materials, presentations, and RFP responses to assist in on-boarding new co-brand partners. Successfully signed eight new partners and assisted in multiple partner renewals. Represented Business Development at internal meetings to present new partnership opportunities and periodically participated in meetings with executive management or prospective partners. Managed internal graphics team to ensure all sales materials reflected the partner or prospect brand as well as engaged with internal subject matter experts and external stakeholders to customize sales materials and RFP responses. Completed product research and developed product concepts for partner sales pitches. Performed research on prospects including executive bios and potential networking opportunities. Executed on and off-site prospect/partner events including Super Bowl XLVIII and XLIX.

Performed remote listening for overall customer experience and performed account level reviews for accuracy. Assisted with new hire training classes and provided one on one feedback as a mentor. Compiled month end reporting for upper management and led weekly meetings and monthly remote sessions with department management. Participated in Quality “Best Practice” meetings with other departments and performed immediate and bi-monthly feedback to representatives to ensure overall accuracy.

Reviewed credit card applications and performed account level reviews for suspicion of fraud.

Attracted potential customers by answering product and service questions. Opened and maintained customer accounts.