D Hemanth Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Leading Epsilon’s Global SaaS Platform Support Organization, Managed Services Operations and Robotic Process Automation COE. My focus is to build high-performing Operations Engineering support organization and lead the efforts to edifice a business relevant, hybrid and scalable support model to adapt and synergize large enterprise SaaS Digital Marketing.

Bangalore Urban, Karnataka, India

Tampa/St. Petersburg, Florida Area/ Bangalore

Baltimore, Maryland Area

London, United Kingdom

• Managed architecture, design, and setup of Data centers
• Initiate POC initiatives cross the various components of the project and provide a case study after each POC.
• As a CCB experts analyze the effect of change and ensure remediation plans are in place.
• Responsible for Orchestration and drive the successful and timely completion of tasks to achieve customer organizational goals, including the identification and mitigation of risks and issues which may impact the.
• Responsible for Orchestration and drive the successful and timely completion of tasks to achieve customer organizational goals, including the identification and mitigation of risks and issues which may impact the.
• Document appropriate system manuals, system infrastructure and process flows.

Singapore

• Managed architecture, design, and setup of Data centers, as part of Datacenter migration.
• Completed the DC setup and migration in 6 months, as time was of essence in this BOT project.
• Based on business needs and priorities, prepared execution and testing strategy for reliable relocation and migration with minimum downtime.
• Successfully orchestrated relocation of 22 business critical applications, with no downtime.

Princeton, New Jersy

• Perform GAP Analysis and Integrate 300 servers with core infrastructure.
• Integrated the SCM process with that of the clients, by base lining all code as per the clients SCM process, this involved locking puts, breaking locks over all files and ensuring that branching works fine without.
• Document and remediate issues for BS7799 certification.
• Provide L2 and L3 support for Unix and Windows platform.
• Setting up for new build servers for new release where in the box had… Show more
• Setting up for new build servers for new release where in the box had to be configured as per specifications.

Greater New York City Area

• Providing support for custom application on the UNIX (Sun Solaris 2.8) and Windows platforms.
• Problem logging, reporting and escalation to development teams.
• Tracking issues/problems to closure and perform root-cause analysis in coordination with the development teams as and when required.
• Setting up UAT environments as and when required
• Managing and coordinating implementation of application releases/upgrades

Parsippany, New Jersey, United States

• Preparing Oracle security measures, which was compatible to the configurations involved.
• Performance tuning of the database and the applications.
• Preparing and implementing adequate backup/recovery strategies, including disaster recovery scenarios.
• Portal and backend monitoring as per the Service Level Indicators.
• Installing of various software components.
• Monitor and maintain health of the software components (web server, database, application… Show more

New York City Metropolitan Area

Bachelor’S Degree, Business Administration And Management, General,Honors

Diploma, Computer Systems Networking And Telecommunications

High School, Computers, Accounts And Income Tax

Activities and Societies: Debates, Quiz and Cricket.