Daniel Bailey Email & Phone Number

Marlow, Buckinghamshire, United Kingdom

South East Asia & Australia

Bristol, Bristol, United Kingdom

TEMPO is the programme name given to implement an Electronic Health Record (EHR) in all Nuffield Health hospitals. The programme is being run by a combined clinical, business and technology team, with input and involvement from experts from all clinical and administrative areas of Nuffield Health.

Epsom, England

• Nuffield Health is the largest not-for-profit healthcare organisation in the UK, offering a complete health and wellbeing service, including private hospital care, health clinics, diagnostic units and gyms.Based at.
• Work with internal teams and third party suppliers to manage major IT incident resolution.
• Implement Customer Satisfaction Survey to gather data for analysis, and identify areas of improvement as part of the Continuous Service Improvement Project.
• Define and redefine process for use by the Tech Ops team, documented as formal work instructions.
• Project Management experience: iPhone roll out to replace 800+ Blackberries as company standard device.
• Recruit, manage and mentor two successful teams.

Epsom, Surrey, United Kingdom

· Liaising with client project managers and internal development teams to co-ordinate API integration projects, product enhancements and fixes.· Account managing client relationships directly and via the first line support teams in each market. Assisting with system adoption and influencing increased transaction volumes to improve revenue.· Analysing.

• Account managing all UK group bookings. In 2009, this contributed £150k in revenue.
• Accompany the account manager on sales calls/training sessions with travel agents, and deliveringproduct updates.
• Involved with fare negotiation, and maintaining all UK tour operator allocations.
• Building relationships with customers and procurement departments to maximise repeat businesspotential.
• Reporting statistics on passenger figures, and agency sales performance.
• Organising promotional events and trade familiarisation trips to Greece.

• Key account management of large banking organisation.
• Liaising with clients to establish requirements of event.
• Propose suitable venues, dependent upon client's choice of location/budget.
• Maintaining the company's service level agreements with clients.
• Directing business to preferred partners in order to increase revenue from business placed.
• Participating in regular site visits to venues/areas of importance to our clients, in order to improve ‘firsthand' knowledge.

• A founding team member at the launch of the long haul airline.
• Team leader as part of a crew of ten, in an exclusively business class cabin.
• Ensuring good time management and service delivery standards are maintained.
• Meeting, and where able, exceeding customer expectation.
• Understanding and implementing security guidelines as determined by the government's aviation threatassessment.

• Delivering the British Airways onboard service, operating flights to destinations in the Middle East, Africaand Central Asia as a franchise partner of British Airways,
• Adaptable and diplomatic in meeting the needs of customers from various cultural backgrounds.

• Senior flight attendant with ad hoc private charter airline.
• Ensuring the delivery of bespoke service is in line with the customer's requirements, ranging from footballteams, political parties, ministry of defence flights and high profile personalities.
• Managing a team of up to seven crew members to achieve an efficient in flight service.
• Responsible for completing and submitting relevant reports and post flight documentation.
• A volunteer on the flight safety committee and incident management team.

• Senior crew member with scheduled short haul carrier.
• Write assessments and carry out annual appraisals on cabin crew in their flying duties, ensuring companystandards are maintained and CAA (Civil Aviation Authority) regulations adhered to.
• Involved in cabin crew recruitment.

Travel And Tourism

Education record

grade A-C