Desri Lashley-Rogers Email & Phone Number

Washington, DC, US

United States

United States

~ Provide advanced administrative support to the Division of Neonatology/Department of Pediatrics faculty and direct support to the Division Chief and Medical Director ~ Support and promote all seminars and events offered by the Pediatrics Research Committee.

Washington DC-Baltimore Area

Provide tools, resources and training using an Income Shifting Strategy to:~Eliminate Debt~Minimize Taxes~Improve Credit~Jump start your Investment~Travel Membership

Linthicum, MD

• Oversaw and executed dues billing and processing for 16,000 domestic and international members with a budget of $4M. Retention rate of 98% over the last ten years.
• Tracked, analyzed and maintained data statistics for retention activities and developed and worked with Director on new techniques to improve retention.
• Managed over 20,000 member records in association database and electronic filing system.
• Created and implemented procedures for optimal member and customer service using web-based applications for all programs.
• Served as staff liaison for the AUA Residents Committee.
• Developed and managed three specific residents programs at the AUA Annual Conference: AUA Residents Forum, Residents Bowl and AUA National Chief Resident Debate.

Linthicum, MD

• Managed and coordinated all dues billing and processing for 15,000 members.
• Provided oversight to all membership records administration, including accuracy and integrity of information entered into the association’s management system and stored on the electronic filing system.
• Coordinated recruitment and retention marketing efforts via mail, email and fax to promote AUA membership.
• Supervised staff of three to promote day-to-day activities of quality customer service, accurate database maintenance, and completion of membership applications of new members joining the Association.
• Provided oversight of booth design, staff training and scheduling for the on-site membership/information activities to over 17,000+ attendees at the association annual conference.
• Managed regional chapter relations regarding member compliance and collection of dues for three of the association eight regional chapters with a budget of $250K.

Baltimore, MD

• Processed membership applications and filing of member folders.
• Tracked members’ activities to ensure compliance of the Association and Chapters’ regulations and by-laws.
• Tracked urology residents and updated data information annually for 141 urology residency programs in the United States, Canada and Mexico.
• Provided high quality customer service via phone, fax and email to members and non-members.
• Updated member and non-member records to ensure the accuracy and integrity of the association’s management system.

Baltimore, MD

• Processed membership applications of new members and filing of member folders.
• Tracked members’ activities to ensure compliance of the Association and Chapters’ regulations and by-laws.
• Provided high quality customer service via phone, fax and written correspondence.
• Updated member and non-member records to ensure the accuracy and integrity of the association’s management system.