Lee Jacobs Email & Phone Number

Chapel Hill, Nc, Us

Boston, Ma, Us

Durham, Nc, Us

Durham, Nc, Us

Durham, Nc, Us

Raleigh, North Carolina, Us

Abrigo provides market-leading compliance, credit risk, and lending solutions tocommunity financial institutions to enable them to think bigger, allowing them toboth manage risk and drive growth.Abrigo’s mission to “Make Big Things Happen” underscores the company’scommitment to helping community financial institutions succeed against “theperfect storm” of ever-changing and increasing regulatory requirements, limitedresources, increasing and new competition, evolving technologies, and changingcustomer expectations.

Raleigh, North Carolina, Us

Sageworks offers lending, credit risk and portfolio risk software to help commercial lenders lower costs and improve the borrower experience. By automating business loan operations with Sageworks, banks and credit unions make good loans faster and optimize risk. Sageworks stands alone with a fully integrated life-of-loan solution, product and industry experts, exclusive benchmarks, patented technologies and an engaged client base of over 1,100 financial institutions.

Raleigh, North Carolina, Us

- As the company’s first implementation consultant, established a program to turn new business ideas into a formalized software implementation plan, concurrently managing up to 14 projects.- Advised customers on business process optimization to resolve inefficiencies in the credit origination process, resulting in one customer’s record-setting product usage 240% over average.-Formed and led recurring team working groups to develop software and banking best practices.

San Jose, Ca, Us

-Developed a plan to optimally monetize software service support among Cisco’s service provider business entities, resulting in additional $28 million and 1% YoY topline growth forecasted in 2017.-Conducted an analysis of the network function virtualization (NFV) market, expected to grow over $11 billion in two years, and identified opportunities to expand the company’s emerging portfolio.-Oversaw the transition of service provider master service agreement contracts to align with Cisco’ssoftware centric business model evolution.

San Jose, Ca, Us

-Provided advanced network security troubleshooting services in Cisco's Technical Assistance Center to worldwide customers experiencing network outages.-Conducted research and designed innovative troubleshooting strategies to provide network support across all Cisco technologies to Classified Network Services customers.-Resolved over 100 cases and promoted directly from Tier 1 to Tier 3 engineer in first 6 months.-Managed case queues and backlogs, ensuring expert customer support is provided in the timeliest manner, prioritizing issues respective to contractual obligation and business impact severity.

Washington, Dc, Us

Assistant Operations Officer, Headquarters Battalion, 2d Marine Division (June 2014 - December 2014)-Developed detailed, long-range training plans in accordance with best practices and oversaw the execution of all training within the organization’s communications, motor transport, and headquarters elements, comprised of over 1,400 Marines.-Managed major organizational projects, including an exercise coordinating the employment of network services, logistical support, and security assets with a budget of over $78,000, resulting in the highest possible rating in an annual evaluation.-Served as officer in charge for three separate expeditionary detachments of over 40 Marines, employing progressively more complex network architectures and services, logistical requirements, and scalability for increasing number of users.Executive Officer, Communications Company, Headquarters Battalion, 2d Marine Division (August 2013 - June 2014)-Managed the administration and daily operations of a company consisting of 340 Marines tasked with providing network and information systems support for the division headquarters and its subordinate elements.-Served as company security manager, ensuring the proper personnel access and physical security of all facilities and sensitive communications equipment.-Mentored, trained, and served as a role model for 12 junior officers within the company.Communications Officer, 3d Battalion, 9th Marines (January 2012 - August 2013)-Prepared, planned, designed, implemented, operated and optimized network architectures providing secure and non-secure voice, video, and data services supporting over 900 users while deployed to Afghanistan as leader of a team of 57 Marines and 12 civilians.-Ensured accountability of over $20,000,000 of communications equipment with zero discrepancies during monthly inspections, including over 1,900 sensitive cryptographic items controlled by the National Security Administration.

Minneapolis, Mn, Us

Flow Team Leader (February - September 2010)-Managed 21 team members in a fast-paced environment to unload delivery trucks and stock merchandise.-Ensured store security during early morning hours controlling keys and arming the store security alarm system.

Master Of Business Administration (M.B.A.)

Master Of Music

Bachelor Of Music