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D M Email & Phone Number

Collections Specialist NWFCU at Northwest Federal Credit Union
Location: Palm Bay, Florida, United States 4 work roles 10 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Role
Collections Specialist NWFCU
Location
Palm Bay, Florida, United States
Company size

Who is D M? Overview

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Quick answer

D M is listed as Collections Specialist NWFCU at Northwest Federal Credit Union, a company with 361 employees, based in Palm Bay, Florida, United States. AeroLeads shows a matched LinkedIn profile for D M.

D M previously worked as Specialist Collections at Northwest Federal Credit Union and Mortgage Refinance Coordinator at Holiday Inn Club Vacations. D M holds Certficate, Workforce Development And Training from Management Institute Lsi.

Company email context

Email format at Northwest Federal Credit Union

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Northwest Federal Credit Union

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Profile bio

About D M

Responsible for developing, recommending, communications with membership and implementing collateral risk management. Extensive use of strategies specifically in operational guidelines and through expertise, knowledge of appraisal methodology. Daily, team reviews on existing assignments and processes to ensure their appropriateness and adequacyies are reviewed, discussed with a high volume of out bound penetration emphasis. Accountable of risk products related specifically on various types of parameters within aggregated risk levels-delinquencies in conjunction with senior management's direction. Perform risk and position limited tolerances for loss reductions, and Member retention, modifications and refinance utilized.Ensures that documentation criteria are in accordance with internal standards, as well as external regulatory and legal requirements. Establishes operational objectives and work plans, and delegate’s assignments mitigating of potential loss and their reductions. Works on the analysis of situations or data requires an in-depth knowledge of organizational objectives.Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to, schedules, work plans, and performance requirements. BAI knowledge on regulatory guidelines.

Current workplace

D M's current company

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Northwest Federal Credit Union
Northwest Federal Credit Union
Collections Specialist NWFCU
herndon, virginia, united states
Website
Employees
361
AeroLeads page
4 roles

D M work experience

A career timeline built from the work history available for this profile.

Vice President

Merritt Island, FL

  • After an exciting tenure we emphasized onchallenges when working on building a new change event environment driving downward losses. Adopted an employee-focused management strategy.
  • Adjusted existing work flows and business development strategy to aligngoals set by company. Since Q1 2013, department has met or exceeded all corporate goalsSpecifically monthly loss reductions and retention based.
  • Fostered partnerships with key vendors to support increasing all areas of efficiency's by15% yearly. Maintain YTD loss projected trends under 0.70% beating yearly expectations.
Jan 2013 - Feb 2017

Loan Servicing Manager

Orlando, Florida Area

  • Began career at one of the larger Credit Unions in the county and became exposed to a variety ofbanking roles, including legal recovery, customer service and management. Left role in 2012 afterCredit Union competitor.
  • In 2010, company made a significant overhaul to its loss policies and account managementsoftware. Oversaw the transition to new policies and executed training and resources for staffmembers
  • Decreased total business loan losses by.45% from 2010 - 2012, exceeding company goalsand complimenting new focus on business lending account performances, refined work-flows inorder to increase-productivity
Aug 2009 - Dec 2012
Team & coworkers

Colleagues at Northwest Federal Credit Union

Other employees you can reach at nwfcu.org. View company contacts for 361 employees →

10 education records

D M education

Certficate, Workforce Development And Training

Management Institute Lsi

courses/management-institute-ceos-and-managers-orlando

Certficate, Lending-Collections

Collections Institute Rex Johnson Lsi

http://www.rexcuadvice.com/university-of-lending/courses/collections-institute-Chicago

Certicates, Collections & Loan Servicing Platform Process Mapping, Certificates Collections & Administrator Training

Tenemos

Certificate, Solutions-Training-Hylis-Credit Review

Lending Solutions Inc

Credit review scoring modules-trending and red flags based on HYLIS model

Management Training Certificate, Team Developement-Coaching-Awareness/Change Management

Activities and Societies: UCF Executive Development Center Orlando, FL

Certficate

Akcelerant

Akcelerant platform

Intellegence Analyst

United States Marine

Activities and Societies: MCRD Naval intelligencetraing

Insurance

Allied Solutions Llc

Activities and Societies: Implementations - Training and process mapping programCollateral Protection Program

Certificate, Effective Habits

Steven Covey Leadership Training

Activities and Societies: Course study testing and applications

FAQ

Frequently asked questions about D M

Quick answers generated from the profile data available on this page.

What company does D M work for?

D M works for Northwest Federal Credit Union.

What is D M's role at Northwest Federal Credit Union?

D M is listed as Collections Specialist NWFCU at Northwest Federal Credit Union.

Where is D M based?

D M is based in Palm Bay, Florida, United States while working with Northwest Federal Credit Union.

What companies has D M worked for?

D M has worked for Northwest Federal Credit Union, Holiday Inn Club Vacations, Launch Federal Credit Union, and Mccoy Federal Credit Union.

Who are D M's colleagues at Northwest Federal Credit Union?

D M's colleagues at Northwest Federal Credit Union include Jana Chamberlin, Cptd, Ccm, Eric Bernal, Matthew Owens, Karthik Reddy, and Myreen Farhan.

How can I contact D M?

You can use AeroLeads to view verified contact signals for D M at Northwest Federal Credit Union, including work email, phone, and LinkedIn data when available.

What schools did D M attend?

D M holds Certficate, Workforce Development And Training from Management Institute Lsi.

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