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D M Email & Phone Number

Collections Specialist NWFCU at Northwest Federal Credit Union
Location: Palm Bay, Florida, United States 4 work roles 10 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Northwest Federal Credit Union
Role
Collections Specialist NWFCU
Location
Palm Bay, Florida, United States
Company size
361 employees

Who is D M? Overview

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Quick answer

D M is listed as Collections Specialist NWFCU at Northwest Federal Credit Union, a with 361 employees, based in Palm Bay, Florida, United States. AeroLeads shows a matched LinkedIn profile for D M.

D M previously worked as Specialist Collections at Northwest Federal Credit Union and Mortgage Refinance Coordinator at Holiday Inn Club Vacations. D M holds Certficate, Workforce Development And Training from Management Institute Lsi.

Company email context

Email format at Northwest Federal Credit Union

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Northwest Federal Credit Union

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Profile bio

About D M

Responsible for developing, recommending, communications with membership and implementing collateral risk management. Extensive use of strategies specifically in operational guidelines and through expertise, knowledge of appraisal methodology. Daily, team reviews on existing assignments and processes to ensure their appropriateness and adequacyies are reviewed, discussed with a high volume of out bound penetration emphasis. Accountable of risk products related specifically on various types of parameters within aggregated risk levels-delinquencies in conjunction with senior management's direction. Perform risk and position limited tolerances for loss reductions, and Member retention, modifications and refinance utilized.Ensures that documentation criteria are in accordance with internal standards, as well as external regulatory and legal requirements. Establishes operational objectives and work plans, and delegate’s assignments mitigating of potential loss and their reductions. Works on the analysis of situations or data requires an in-depth knowledge of organizational objectives.Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to, schedules, work plans, and performance requirements. BAI knowledge on regulatory guidelines.

Current workplace

D M's current company

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Northwest Federal Credit Union
Northwest Federal Credit Union
Collections Specialist NWFCU
herndon, virginia, united states
Website
nwfcu.org
Employees
361
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Company profile
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4 roles

D M work experience

A career timeline built from the work history available for this profile.

Vice President

Launch Federal Credit Union

Merritt Island, Fl

After an exciting tenure we emphasized onchallenges when working on building a new change event environment driving downward losses. Adopted an employee-focused management strategy.• Adjusted existing work flows and business development strategy to aligngoals set by company. Since Q1 2013, department has met or exceeded all corporate goalsSpecifically monthly loss reductions and retention based reduced potential losses.• Fostered partnerships with key vendors to support increasing all areas of efficiency's by15% yearly. Maintain YTD loss projected trends under 0.70% beating yearly expectations.

Jan 2013 - Feb 2017

Loan Servicing Manager

Mccoy Federal Credit Union

Orlando, Florida Area

Began career at one of the larger Credit Unions in the county and became exposed to a variety ofbanking roles, including legal recovery, customer service and management. Left role in 2012 afterCredit Union competitor offered me new position for the propose to implement new strategic goal,platform's development and to join part of new change management events soon to take place.Provided direction to members and account managers on daily activities to align with goalsand overall strategies set by company. Mitigating losses and maintain Membership was a keyelement of our success.• In 2010, company made a significant overhaul to its loss policies and account managementsoftware. Oversaw the transition to new policies and executed training and resources for staffmembers• Decreased total business loan losses by .45% from 2010 - 2012, exceeding company goalsand complimenting new focus on business lending account performances, refined work-flows inorder to increase-productivity

Aug 2009 - Dec 2012
Team & coworkers

Colleagues at Northwest Federal Credit Union

Other employees you can reach at nwfcu.org. View company contacts for 361 employees →

AB Angel Balbuena Angel Balbuena Colleague at Northwest Federal Credit UnionFairfax County, Virginia, United States View → EB Eric Bernal Eric Bernal Colleague at Northwest Federal Credit UnionFairfax County, Virginia, United States View → KA Kim A. Evans Kim A. Evans Colleague at Northwest Federal Credit UnionRaleigh-Durham-Chapel Hill Area, United States View → MS Mulnix Sue Mulnix Sue Colleague at Northwest Federal Credit UnionHerndon, Virginia, United States View → JL Julie Lee Julie Lee Colleague at Northwest Federal Credit UnionHerndon, Virginia, United States View → CS Chelsea Spencer Chelsea Spencer Colleague at Northwest Federal Credit UnionSterling, Virginia, United States View → FT Faith Thompson Faith Thompson Colleague at Northwest Federal Credit UnionBroken Arrow, Oklahoma, United States View → HT Harold Thorton Harold Thorton Colleague at Northwest Federal Credit UnionHerndon, Virginia, United States View → AS Ann Sanders Ann Sanders Colleague at Northwest Federal Credit UnionManassas, Virginia, United States View → CZ Claudia Zarate Claudia Zarate Colleague at Northwest Federal Credit UnionCentreville, Virginia, United States View →
10 education records

D M education

Certficate, Workforce Development And Training

Management Institute Lsi

courses/management-institute-ceos-and-managers-orlando

Certficate, Lending-Collections

Collections Institute Rex Johnson Lsi

http://www.rexcuadvice.com/university-of-lending/courses/collections-institute-Chicago

Certicates, Collections & Loan Servicing Platform Process Mapping, Certificates Collections & Administrator Training

Tenemos

Certificate, Solutions-Training-Hylis-Credit Review

Lending Solutions Inc

Credit review scoring modules-trending and red flags based on HYLIS model

Management Training Certificate, Team Developement-Coaching-Awareness/Change Management

University Of Central Florida

Activities and Societies: UCF Executive Development Center Orlando, FL

Certficate

Akcelerant

Akcelerant platform

Intellegence Analyst

United States Marine

Activities and Societies: MCRD Naval intelligencetraing

Insurance

Allied Solutions Llc

Activities and Societies: Implementations - Training and process mapping programCollateral Protection Program

Certificate, Effective Habits

Steven Covey Leadership Training

Activities and Societies: Course study testing and applications

FAQ

Frequently asked questions about D M

Quick answers generated from the profile data available on this page.

What company does D M work for?

D M works for Northwest Federal Credit Union.

What is D M's role at Northwest Federal Credit Union?

D M is listed as Collections Specialist NWFCU at Northwest Federal Credit Union.

Where is D M based?

D M is based in Palm Bay, Florida, United States while working with Northwest Federal Credit Union.

What companies has D M worked for?

D M has worked for Northwest Federal Credit Union, Holiday Inn Club Vacations, Launch Federal Credit Union, and Mccoy Federal Credit Union.

Who are D M's colleagues at Northwest Federal Credit Union?

D M's colleagues at Northwest Federal Credit Union include Angel Balbuena, Eric Bernal, Kim A. Evans, Mulnix Sue, and Julie Lee.

How can I contact D M?

You can use AeroLeads to view verified contact signals for D M at Northwest Federal Credit Union, including work email, phone, and LinkedIn data when available.

What schools did D M attend?

D M holds Certficate, Workforce Development And Training from Management Institute Lsi.

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