D M. is a Head of Marketing and Sales at LaundroMINT.
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Head Of Marketing And SalesLaundromintIndia -
Head Of Sales MarketingLeadschilly Jun 2024 - PresentGreater Bengaluru AreaFounder's officeAt LeadsChilly, we are dedicated to helping our clients achieve their business goals through our innovative and comprehensive SaaS solutions.Account Management and Sales Management.Performance Marketing: Meta Ads, Google Ads, Email Marketing, etc -
Sr Account ManagerAdobe May 2023 - Apr 2024Noida, Uttar Pradesh, IndiaInbound Sales ChatSAAS SalesB2BB2CUK Market -
Sr Business Development ManagerWebroot Technologies Dec 2021 - Jul 2023IndiaFreelancing as a Sr Business Development Specialist to get new clients for the business. -
Manager Of SalesHdfc Bank Nov 2019 - Sep 2021Pune, Maharashtra, IndiaMain Product: Credit Card with the rest of the banking ProductsHandling a team of 250 telesales professionals, 7 business development representatives (BDRs), and 6 team leaders (TLs).Collaborating with sales managers to devise effective telesales strategies.Conducting training sessions for junior telesales staff.Crafting sales scripts and customer answer sheets.Implementing and overseeing sales strategies.Managing the telesales team and providing support to junior staff.Monitoring the sales team's performance.Setting weekly and monthly sales targets.Nurturing customer relationships.Addressing escalated customer complaints.Compiling and presenting comprehensive sales reports.During Covid, the job responsibilities also included:Managing inventories, processing orders, and reviewing forecasts to ensure adequate supply.Analyzing data and cardholder feedback to propose projects, identify opportunities, and contribute to the development of the product roadmap.Coordinating compliance approvals and conducting bank audits for terms and conditions, product functionality, and constructs, with a strong focus on attention to detail to maintain accuracy and timely updates.Gathering market intelligence on value propositions, rewards programs, new products, pricing, consumer credit card products, and payment advancements, as well as developing and circulating industry analysis reports within the company.Internalizing the product strategy to create user stories, acting as a bridge between user needs and the development team for day-to-day execution.Performing testing, preparing requirements, advising development and testing teams, providing clarification on requirements, and conducting post-release analysis and validation for both new and existing products and features.Utilizing systems to track and identify backlogged features and functionality. -
Sr Account ManagerAdp Jun 2018 - Nov 2019Pune, Maharashtra, IndiaGetting new clients to the business Drive revenue through prospecting new customers, managing existing customer relationships, and growing business within accountsInteract with prospects via telephone, email, chat, and occasional on-site visits.Collaborate with Customers & Marketing team to identify and develop additional areas of opportunityStellar written and verbal communication skills..Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-levelSolid experience with CRM software (Salesforce), Hubspot, Vymo and MS Office (particularly MS Excel)Experienced delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Strong verbal and written communication , Working knowledge of Cisco products .UK & Europe Market -
Master New Accounts AnalystAmerican Express Nov 2014 - Apr 2018Gurgaon, Haryana, IndiaGetting new customers for American Express Credit Cards for Australia, New Zealand and US Market.Taking care of the end to end process till the customer is onboarded with Amex.Training and coaching new hires Getting new business leads through cold calling and email campaigns -
Sr Customer SuccessHsbc Jul 2011 - Nov 2014Kolkata, West Bengal, India
D M. Education Details
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Army Public School -
Bachelor'S Degree
Frequently Asked Questions about D M.
What company does D M. work for?
D M. works for Laundromint
What is D M.'s role at the current company?
D M.'s current role is Head of Marketing and Sales.
What schools did D M. attend?
D M. attended Army Public School, Calcutta University, Kolkata.
Who are D M.'s colleagues?
D M.'s colleagues are Mahesh Pise.
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